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Letting Officer

Job details
Posting date: 06 February 2026
Salary: £18.86 to £23.73 per hour
Hours: Full time
Closing date: 08 March 2026
Location: Greenwich, South East London
Remote working: On-site only
Company: SOHL ASSOCIATES LIMITED
Job type: Temporary
Job reference: SOHLREC935

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Summary

Purpose of Job:

Responsible to the Senior Lettings Officer for the day to day operations in respect of the Choice Based Lettings System, nominations to Housing Associations, Mutual Exchanges and Special Schemes as required.
Main Duties:

To be responsible for the efficient and sensitive letting and pre letting of both
Council and Housing Association properties.
To undertake nominations to Special Schemes and Housing Associations,
ensuring all nominations procedures are followed
To deputise for the Senior Lettings Officer in their absence and supervise
Lettings Assistants as appropriate.
To preparing reports and undertaking special projects and investigations as
required.
To responding to correspondence, including Members’ casework and
enquiries from other services, agencies and Senior Managers.
To preparing reports for consideration ant the Case Review Panel and
administering and monitoring the appeals system.
To provide detailed housing advice to the public on the various means that
are available to resolve their housing problems. Dealing with and taking action on
telephone enquiries and liaising with other departments, authorities and external agencies as required.
To supply information and statistics including, details of the rehousing activity in the post holder’s area of work.

To attend meetings relevant to the post holder’s area of work as required.
To ensuring that the administrative procedures relating to offer process are
efficiently completed.

To make good and proper use of the Council’s IT systems, entering and
retrieving information accurately and appropriately, ensuring that databases
and other casework records are correct and up to date.12.
To assess housing applications and verify applicants circumstances, with regards to Housing Legislation, Council Policy and Procedures.
To use various IT systems to verify applicant details, prior to any offer of
accommodation.

To identify cases that fall outside Council policy that may warrant priority
consideration and drawing such cases to the attention of the appropriate
Team leader. This will involve participation in the case review process.

Assist in the production of information to staff and to the public.
To undertake other tasks in any section of the Allocations and Temporary
accommodation Service, which are relevant to the postholder’s area of work
and commensurate with their level of responsibility.

To carry out all duties with due regard to the provision of Health and Safety
legislation, the Council’s Equal Opportunities.

MUST HAVE EXPERIENCE RESPONDING TO MEMBERS' ENQUIRIES, PREFERABLY WITHIN A LOCAL AUTHORITY SETTING.

Additional Information:

Hours Per Week:35.00
Start Date: 16/02/2026
End Date:05/04/2026
Start Time:09:00
End Time :17:00

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