Senior Administrator | Hertfordshire Community NHS Trust
| Posting date: | 06 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £27,485 - £30,162 per annum (pro rata) |
| Hours: | Part time |
| Closing date: | 08 March 2026 |
| Location: | St Albans, AL4 9XR |
| Company: | Hertfordshire Community NHS Trust |
| Job type: | Permanent |
| Job reference: | 7790792/812-26-SG-SA |
Summary
• To provide a comprehensive, professional, and confidential administrative and secretarial service to the MHST using organisational ability in terms of administrative systems and demonstrating a high level of initiative and motivation.
• To work in a managed rather than supervised environment, responsible for managing and prioritizing own workload.
• To work effectively across the MHST, maintaining good communication and information sharing.
• To organise and coordinate meetings for members of the team including liaising with other departments alongside other members of the Administration team.
• To liaise closely with the Service Leads and take appropriate action in their absence for example, giving procedural and non-clinical advice and information to staff and parents including outside agencies and passing matters on.
• To provide effective communication when dealing with the team and outside agencies.
• To participate and contribute to the maintenance, evaluation, and continuing development of the MHST, including the use of SystemOne
*Proposed interview date 2nd March 2026*
• Answering telephone calls
• Opening and closing referrals
• Arranging appointments
• Supporting clinicians in reducing administration tasks
• Working with the clinical systems database System0ne and other systems
• Updating and overseeing databases
We can offer you:
• Regular appraisal, personal development, planning and opportunities for continuing professional development.
• Opportunities to work closely with a multi-disciplinary team and learn from others.
• 27 days annual leave, 29 if you have worked for the NHS for 5 years and 33 if you have worked for the NHS for 10 years, in addition to 8 days bank holidays, based on full time hours.
• Entitlement to the NHS pension scheme.
• Responsible for processing all referrals to MHST
• To plan and organize appointments for the team, demonstrating skills of tact, diplomacy and understanding.
• To be the first point of contact when dealing with all enquiries.
• Communicating with other members of staff within the Trust and external agencies.
• Organise assessments, ongoing therapy, reviews, appointments, and meetings.
• To ensure all correspondence and documents are added to SystemOne records and ensure confidentiality is always maintained.
• To take minutes at meetings as required.
• To liaise with the Development Lead to ensure the smooth running of the service
• Ability to maintain judgement under pressure and work within agreed deadlines.
• To make appropriate decisions on matters arising and refer relevant matters on to the most suitable person
• To be able to manage constant changes to plans and work without direct supervision and use independent judgement.
• To use own initiative in designing and completing forms for collection of data and the use by the professional staff.
This advert closes on Monday 16 Feb 2026
• To work in a managed rather than supervised environment, responsible for managing and prioritizing own workload.
• To work effectively across the MHST, maintaining good communication and information sharing.
• To organise and coordinate meetings for members of the team including liaising with other departments alongside other members of the Administration team.
• To liaise closely with the Service Leads and take appropriate action in their absence for example, giving procedural and non-clinical advice and information to staff and parents including outside agencies and passing matters on.
• To provide effective communication when dealing with the team and outside agencies.
• To participate and contribute to the maintenance, evaluation, and continuing development of the MHST, including the use of SystemOne
*Proposed interview date 2nd March 2026*
• Answering telephone calls
• Opening and closing referrals
• Arranging appointments
• Supporting clinicians in reducing administration tasks
• Working with the clinical systems database System0ne and other systems
• Updating and overseeing databases
We can offer you:
• Regular appraisal, personal development, planning and opportunities for continuing professional development.
• Opportunities to work closely with a multi-disciplinary team and learn from others.
• 27 days annual leave, 29 if you have worked for the NHS for 5 years and 33 if you have worked for the NHS for 10 years, in addition to 8 days bank holidays, based on full time hours.
• Entitlement to the NHS pension scheme.
• Responsible for processing all referrals to MHST
• To plan and organize appointments for the team, demonstrating skills of tact, diplomacy and understanding.
• To be the first point of contact when dealing with all enquiries.
• Communicating with other members of staff within the Trust and external agencies.
• Organise assessments, ongoing therapy, reviews, appointments, and meetings.
• To ensure all correspondence and documents are added to SystemOne records and ensure confidentiality is always maintained.
• To take minutes at meetings as required.
• To liaise with the Development Lead to ensure the smooth running of the service
• Ability to maintain judgement under pressure and work within agreed deadlines.
• To make appropriate decisions on matters arising and refer relevant matters on to the most suitable person
• To be able to manage constant changes to plans and work without direct supervision and use independent judgement.
• To use own initiative in designing and completing forms for collection of data and the use by the professional staff.
This advert closes on Monday 16 Feb 2026
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