Receptionist
| Posting date: | 06 February 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 08 March 2026 |
| Location: | Riverside Wooler Holiday Park, South Rd, Wooler NE71 6NJ |
| Remote working: | On-site only |
| Company: | Verdant Leisure Limited |
| Job type: | Permanent |
| Job reference: | RSRT0602 |
Summary
Reception Team Member
At Verdant Parks, we know that the foundation of a great holiday starts with a warm welcome. That’s why we’re looking for a Reception Team Member who takes pride in delivering excellent customer service, attention to detail, and a friendly, professional approach. By being the first point of contact for our guests, managing enquiries, and ensuring smooth check-ins and check-outs, you’ll play a vital role in creating a welcoming, seamless experience that sets the tone for their stay.
If you’re ready to join a refreshed, modern, and fast-paced environment where your effort truly makes a difference, this could be the perfect next step for you.
Salary: £8.35 (age 16-17) to £12.21 (age 18+)
Contract Type: Permanent
Hours: 30 hours per week worked over 5 days.
Location: Riverside Wooler Holiday Park, South Rd, Wooler NE71 6NJ
Our Reception Team is the friendly face of the park, giving holidaymakers and owners a warm welcome from the moment they arrive. As the first point of contact, you’ll make sure every guest has the information they need for a fantastic stay, while handling queries and resolving any issues with professionalism and care. Working closely with our accommodation, maintenance, and operations teams, you’ll help deliver the high standards that make the Verdant experience so special.
Some examples of the day-to-day duties include:
· Greeting guests and owners, supporting with check-ins, queries, and general park information
· Handling cash and card payments, including till operation and daily cashing up
· Preparing welcome packs for incoming guests
· Promoting park facilities and sharing knowledge of local attractions
· Answering phone calls and emails in a friendly, helpful manner
· Supporting reception admin tasks as required
· Helping promote park activities, offers, and events
A wonderful place to work:
We’re looking for someone who genuinely enjoys helping people and takes pride in getting the little things right. You will be calm, confident, and approachable, making every guest feel welcome and supported. Ideally, you will have experience in a customer-facing role such as hospitality, retail, or tourism, strong customer service skills, and a positive, can-do attitude. Good computer literacy, including Microsoft Office and the ability to learn internal systems, is important, along with strong communication and administration skills. You will be a team player, flexible, and adaptable to meet customer and business needs. Previous experience in a reception, tourism, or leisure environment is a bonus, but not essential.
When you join Team Verdant you will be working in a fun and collaborative environment. You can also take advantage of some fantastic benefits including:
· Enhanced annual leave entitlement for length of service;
· Save money with our online discount platform;
· Discounts on park breaks for you, your friends and your family;
· Discounts on park facilities, including restaurant and leisure;
· An annual 'Verdant Experience' – a park break, but with no charge!;
· Access to a 24/7 confidential counselling and advice line;
· Opportunities for recognition and reward;
· Training & development opportunities
About the Company: Verdant Parks own and operate holiday parks in some of the UK’s most picturesque spots across Scotland and England. Each of our parks are unique with plenty to offer, whether its beach-side or countryside, self-catering holidays or holiday home ownership, entertainment in our bars and restaurants or a relaxing swim in our pools. We are passionate about our customers and work hard to ensure they have the best possible experience at our parks.
Verdant Parks is an equal opportunities employer and a proud member of the Disability Confident scheme. Check out why our employees rate us as World Class – join us for an extraordinary adventure in 2026!
At Verdant Parks, we know that the foundation of a great holiday starts with a warm welcome. That’s why we’re looking for a Reception Team Member who takes pride in delivering excellent customer service, attention to detail, and a friendly, professional approach. By being the first point of contact for our guests, managing enquiries, and ensuring smooth check-ins and check-outs, you’ll play a vital role in creating a welcoming, seamless experience that sets the tone for their stay.
If you’re ready to join a refreshed, modern, and fast-paced environment where your effort truly makes a difference, this could be the perfect next step for you.
Salary: £8.35 (age 16-17) to £12.21 (age 18+)
Contract Type: Permanent
Hours: 30 hours per week worked over 5 days.
Location: Riverside Wooler Holiday Park, South Rd, Wooler NE71 6NJ
Our Reception Team is the friendly face of the park, giving holidaymakers and owners a warm welcome from the moment they arrive. As the first point of contact, you’ll make sure every guest has the information they need for a fantastic stay, while handling queries and resolving any issues with professionalism and care. Working closely with our accommodation, maintenance, and operations teams, you’ll help deliver the high standards that make the Verdant experience so special.
Some examples of the day-to-day duties include:
· Greeting guests and owners, supporting with check-ins, queries, and general park information
· Handling cash and card payments, including till operation and daily cashing up
· Preparing welcome packs for incoming guests
· Promoting park facilities and sharing knowledge of local attractions
· Answering phone calls and emails in a friendly, helpful manner
· Supporting reception admin tasks as required
· Helping promote park activities, offers, and events
A wonderful place to work:
We’re looking for someone who genuinely enjoys helping people and takes pride in getting the little things right. You will be calm, confident, and approachable, making every guest feel welcome and supported. Ideally, you will have experience in a customer-facing role such as hospitality, retail, or tourism, strong customer service skills, and a positive, can-do attitude. Good computer literacy, including Microsoft Office and the ability to learn internal systems, is important, along with strong communication and administration skills. You will be a team player, flexible, and adaptable to meet customer and business needs. Previous experience in a reception, tourism, or leisure environment is a bonus, but not essential.
When you join Team Verdant you will be working in a fun and collaborative environment. You can also take advantage of some fantastic benefits including:
· Enhanced annual leave entitlement for length of service;
· Save money with our online discount platform;
· Discounts on park breaks for you, your friends and your family;
· Discounts on park facilities, including restaurant and leisure;
· An annual 'Verdant Experience' – a park break, but with no charge!;
· Access to a 24/7 confidential counselling and advice line;
· Opportunities for recognition and reward;
· Training & development opportunities
About the Company: Verdant Parks own and operate holiday parks in some of the UK’s most picturesque spots across Scotland and England. Each of our parks are unique with plenty to offer, whether its beach-side or countryside, self-catering holidays or holiday home ownership, entertainment in our bars and restaurants or a relaxing swim in our pools. We are passionate about our customers and work hard to ensure they have the best possible experience at our parks.
Verdant Parks is an equal opportunities employer and a proud member of the Disability Confident scheme. Check out why our employees rate us as World Class – join us for an extraordinary adventure in 2026!
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.