Customer Service/Sales Administrator
| Posting date: | 06 February 2026 |
|---|---|
| Salary: | £26,200 per year |
| Hours: | Full time |
| Closing date: | 08 March 2026 |
| Location: | Quinton, Birmingham |
| Remote working: | On-site only |
| Company: | Trinity Personnel Ltd |
| Job type: | Permanent |
| Job reference: | VAC-17506 |
Summary
Confident, professional Customer Service/Sales Administrator required to work within an established, long-standing family business based in Quinton
This role is lone working with continuous support from head office and management, you will be dealing with new and existing customers face to face and over the phone
Main duties for the role are:
Overseeing day to day duties of the office
Handling all general and sales enquiries from customers
Answering all incoming calls
Providing customer product knowledge
Fact finding with customers’ needs to tailor make orders
Taking and processing orders
Completing job sheets for the factory
Liaising with local authorities for permits and other official documentation
Communicate with other branches and factory
Following up on all jobs, keeping customers up to date on order status
Take payments
The right candidate would
Have excellent communication skills face to face and over the phone
Be empathetic and supportive of customers needs
Ability to communicate at all levels
Manage own workloads and be happy to work on their own
In return the company are offering:
Secure, full time permanent contract
Holiday entitlement 20+bank holidays (Pro rata)
Working days either 4/5 per week to suit. Working hours are 9am to 5pm– 1 hour for lunch
This role is lone working with continuous support from head office and management, you will be dealing with new and existing customers face to face and over the phone
Main duties for the role are:
Overseeing day to day duties of the office
Handling all general and sales enquiries from customers
Answering all incoming calls
Providing customer product knowledge
Fact finding with customers’ needs to tailor make orders
Taking and processing orders
Completing job sheets for the factory
Liaising with local authorities for permits and other official documentation
Communicate with other branches and factory
Following up on all jobs, keeping customers up to date on order status
Take payments
The right candidate would
Have excellent communication skills face to face and over the phone
Be empathetic and supportive of customers needs
Ability to communicate at all levels
Manage own workloads and be happy to work on their own
In return the company are offering:
Secure, full time permanent contract
Holiday entitlement 20+bank holidays (Pro rata)
Working days either 4/5 per week to suit. Working hours are 9am to 5pm– 1 hour for lunch