Contract Administrator - Brighton
| Posting date: | 06 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 08 March 2026 |
| Location: | Brighton, BN1 8TA |
| Company: | Compass Group |
| Job type: | Permanent |
| Job reference: | 209701 |
Summary
We ensure you\\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury\\'s, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Location: Brighton
Contract: Multi-Contract Facilities Management
We are looking for an organised and proactive Administrator to support the delivery of an efficient, accurate helpdesk service across multiple contracts. This role is central to ensuring planned and reactive maintenance activities are logged, prioritised and progressed correctly, in line with contractual and SLA requirements.
You will work closely with operational teams, contractors and clients to ensure high standards of service, strong communication and accurate administration at all times.
Key ResponsibilitiesHelpdesk & Administration
Accurately log, monitor and close helpdesk tickets in line with SLAs and internal procedures
Handle calls professionally, capturing the correct information to ensure jobs are prioritised and allocated correctly
Issue, update and close Planned Preventative Maintenance (PPM) jobs via the CAFM system
Escalate outstanding or high-risk issues appropriately
Coordination & Support
Liaise with FM teams, site teams and subcontractors to schedule and progress works
Request quotes, raise purchase orders, complete goods receipting (GRNs) and maintain PO logs
Track variations, damage reports and associated costs using agreed schedules of rates
Maintain accurate trackers and reports to support contract delivery
Reporting & Compliance
Generate CAFM and management reports for clients and internal stakeholders
Support the Contract Manager with KPI and monthly performance reporting
Promote a positive safety culture and ensure Health & Safety procedures are followed
Essential
Proven experience in an administrative or customer service role
Strong organisational skills with the ability to prioritise in a busy environment
Confident using Microsoft Office packages
High attention to detail and accuracy
A proactive, “can-do” attitude with a strong sense of ownership
A team player who communicates effectively and professionally
Desirable
Experience in a helpdesk or Facilities Management environment
Familiarity with CAFM systems (Concept desirable but not essential)
Ambition to develop skills and progress within the role
About Us
As part of Compass you\\'ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\\'s biggest businesses.
Job Reference: com/2601/78140001/52786982/SU #PPP.IML
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!