Conduct Risk Analyst - Lloyds Market
| Posting date: | 05 February 2026 |
|---|---|
| Salary: | £45,000 to £65,000 per year |
| Hours: | Full time |
| Closing date: | 07 March 2026 |
| Location: | London, London, EC3M 7HA |
| Company: | IPS Group Limited |
| Job type: | Permanent |
| Job reference: | 59118372 |
Summary
Conduct Risk Analyst
This role supports the Compliance function with a primary focus on Conduct Risk . The position works closely with Underwriting, Claims and Delegated Authority partners to help ensure fair customer outcomes and compliance with Lloyd’s and regulatory requirements.
Key Duties
- Manage and oversee the complaints process
- Coordinate, maintain and analyse Conduct and Consumer Duty MI
- Carry out root cause and trend analysis on complaints
- Support escalation and reporting of complaints
- Assist with preparation of reports and papers for internal committees and Boards.
- Provide guidance to the business on conduct risk, product governance and customer outcomes, including for new or higher-risk products.
- Deliver and support conduct and complaints-related training to the business.
- Provide general compliance support and advice as required.
Required Experience
- Minimum 1 years’ experience in a Compliance role, with exposure Complaints.
- Practical experience handling and managing complaints.
- Experience within the London Market insurance environment.
This role supports the Compliance function with a primary focus on Conduct Risk . The position works closely with Underwriting, Claims and Delegated Authority partners to help ensure fair customer outcomes and compliance with Lloyd’s and regulatory requirements.
Key Duties
- Manage and oversee the complaints process
- Coordinate, maintain and analyse Conduct and Consumer Duty MI
- Carry out root cause and trend analysis on complaints
- Support escalation and reporting of complaints
- Assist with preparation of reports and papers for internal committees and Boards.
- Provide guidance to the business on conduct risk, product governance and customer outcomes, including for new or higher-risk products.
- Deliver and support conduct and complaints-related training to the business.
- Provide general compliance support and advice as required.
Required Experience
- Minimum 1 years’ experience in a Compliance role, with exposure Complaints.
- Practical experience handling and managing complaints.
- Experience within the London Market insurance environment.
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