Band 2 Duty Call Handler - North Bristol
| Posting date: | 05 February 2026 |
|---|---|
| Salary: | £24,465.00 per year |
| Additional salary information: | £24465.00 a year |
| Hours: | Full time |
| Closing date: | 19 February 2026 |
| Location: | Bristol, BS10 5PY |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9342-26-0091 |
Summary
Provide non-clinical administrative information to colleagues, service users and others, this may include, for instance, providing information about appointments and admissions. Undertake reception duties as required, including room bookings and undertaking general environmental checks. Log maintenance calls and generally support the smooth operation of the office/team base. Type documents and undertake basic word processing tasks as required; this will be simple documents, some content may, on occasions, be distressing. Take and/or transcribe notes when required by more senior admin colleagues, seeking support and guidance as required. Input data into simple spreadsheets, using established procedures and using established databases, seeking support and guidance as required. Run standard reports from established systems, following closely the clear guidance of others. Organise straightforward activities such as meetings; some on an ongoing basis, seeking support and guidance as required. Enter information into diaries, arrange meetings and resolving simple issues such as conflicting appointments and schedules, seeking support and guidance as required. Support more senior administrative colleagues to demonstrate duties to new starters, as required. Participate in supervision sessions with your designated line manager / supervisor. Maintain confidentiality of all information to which you have access, working within clear guidelines, and seeking advice from your supervisor as required.