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Greenspaces officer (SCP 33)

Job details
Posting date: 05 February 2026
Salary: £22.97 per hour
Hours: Full time
Closing date: 07 March 2026
Location: Esher, Surrey
Remote working: On-site only
Company: Nations Recruitment
Job type: Contract
Job reference:

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Summary

Job Category: Facilities & Environment
Location: High Street, Esher, Surrey, KT10 9SD
Elmbridge Borough Council
Hours Per Week : 36
Start Date : Immediate Start
Salary: £22.97


About the role


You will be passionate about providing high quality green spaces and working with communities to make Elmbridge a great place to live, work and play.



You will be the first point of contact for our councillors and communities, responding professionally to queries or concerns about our green spaces. You will manage the grounds maintenance contract.



You will line manage the Green Spaces Monitoring Officer to ensure the delivery of the grounds maintenance contract and to follow up on concerns or queries with site visits to confirm locations and the nature of any concerns. You will support the implementation of actions within the Green Space service delivery plan to achieve our vision, strategic aims and objectives.



You will have the opportunity to contribute and deliver continued development of the green spaces service areas through consultation with the community and partners.



Most of all, you will be working within a great team environment seeking to improve the lives of some of our most vulnerable and deserving residents.



With an excellent personal development programme and support, you will have the opportunity to shape your own development and growth and make a real impact in the community.



The main purpose of the role:


Effective monitoring of the contract performance and working in partnership with the contractor to provide evolving services to meet the needs of the community.



Manage the delivery of the Grounds Maintenance Contract and the day-to-day telephone calls or emails with queries about the maintenance of our green spaces.



To deal with customer feedback, including visiting sites to validate any complaints or concerns where service delivery has not been achieved.



To work closely with other internal and external partners (Surrey County Council, Surrey Police, Environment Agency etc..) to ensure the green spaces are safe and welcoming to all visitors.


Your written application will be considered in relation to the essential knowledge, skills, abilities, education and experience required for the job and candidates will therefore be selected for interview on this basis.

Elmbridge Borough Council is committed to providing the best possible services and ensuring they are accessible to all who need them irrespective of race, colour, ethnic or national origin, religious or political belief, trade union activity, age, disability, being male or female, being married or unmarried, or sexuality.

What you need to tell us on your application form:

You will need to tell us throughout your application form and at interview how you can contribute to providing good quality services for all.
For each of the requirements listed overleaf, you will need to explain how your skills, abilities, knowledge, education and experience make you suitable for this post.
These may have been gained through previous employment, voluntary/community work, spare time activities, home responsibilities, training or languages spoken.
You should also include anything else relevant to the job which you think we should know about.

We regret that we can only consider applicants who are already eligible to work in the United Kingdom.


Qualifications and education

A qualification at or equivalent to a degree in one of the following subjects: Project management, horticulture or landscape management.

RHS Level 2 Certificate or equivalent.

Experience


Management experience in a multi-disciplined environment in the public/private sector

Highly organised administrator able to work within a busy office environment

Management and administration experience in landscape and grounds maintenance or relevant contracts.

Experience in GIS, contract and financial management computer systems.

Experience of working with local Councillors, community groups or residents to design and deliver improved services and facilities.


Knowledge, skills and abilities


Knowledge of legislation and industry best practice relating to green spaces, including health and safety, risk assessments and other statutory requirements.

9. High levels of customer service and communication skills.
10. Able to work independently and as a member of a team.
11. Problem solving and prioritising work.
12. Flexible approach to changing work arrangements.
13. Capable of innovation, creative thought and generate new initiatives.
14. Competent in the use of IT packages and the ability to learn and use bespoke IT packages as required.


Full driving licence and access to own transport during working hours.
16. Flexible working arrangements within a 36-hour week.
17. Occasional requirement to work outside normal hours, callouts, weekends and evenings.

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