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Technical Support Engineer

Job details
Posting date: 05 February 2026
Salary: £28,000 to £36,000 per hour
Hours: Full time
Closing date: 07 March 2026
Location: Shrewsbury, Shropshire, SY2 6ST
Company: The Best Connection Group Limited
Job type: Permanent
Job reference: JN -022026-18019_1770297639

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Summary

Technical Support Engineer - Pump Industry

Location: Shrewsbury Shrosphire

Hours: Monday to Friday, 8:30am - 5:00pm

Salary: £28,000 - £36,000 per annum (depending on experience)

We are currently seeking a permanent Technical Support Engineer to join a growing team within the pump industry. This is an excellent opportunity for a technically minded individual who enjoys problem-solving, customer interaction, and working across engineering projects from enquiry through to completion.

Key Responsibilities:
  • Providing technical assistance to customers and internal teams
  • Acting as a key point of contact for customer liaison
  • Completion of technical quotations and accurate equipment sizing
  • Preparation and completion of technical tenders
  • Project management duties, including maintaining accurate project files
  • Working with SolidWorks and/or AutoCAD drawings
  • Handling technical queries via phone and email
  • Supporting general workshop duties as required
  • Occasional supervised site visits
  • Maintaining a safe and compliant working environment at all times
The Ideal Candidate Will Have:
  • Experience within the pump industry or a related engineering field (preferred)
  • Strong technical understanding and problem-solving skills
  • Ability to read and work with technical drawings
  • Good communication skills and a customer-focused approach
  • Organised, detail-oriented, and capable of managing multiple tasks
  • A proactive attitude and willingness to support across departments
What We Offer:
  • Competitive salary based on experience (£28k-£36k)
  • Stable Monday to Friday working hours ( early finish Friday)
  • Supportive team environment with opportunities to develop technical skills
  • Exposure to varied projects across the pump and engineering sector
  • sick pay
  • car allowance
  • holiday pay
  • Healthcare and Pension Schemes

The Best Connection is acting as an Employment Agency in relation to this vacancy.

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