Technical Support Engineer
| Posting date: | 05 February 2026 |
|---|---|
| Salary: | £28,000 to £36,000 per hour |
| Hours: | Full time |
| Closing date: | 07 March 2026 |
| Location: | Shrewsbury, Shropshire, SY2 6ST |
| Company: | The Best Connection Group Limited |
| Job type: | Permanent |
| Job reference: | JN -022026-18019_1770297639 |
Summary
Location: Shrewsbury Shrosphire
Hours: Monday to Friday, 8:30am - 5:00pm
Salary: £28,000 - £36,000 per annum (depending on experience)
We are currently seeking a permanent Technical Support Engineer to join a growing team within the pump industry. This is an excellent opportunity for a technically minded individual who enjoys problem-solving, customer interaction, and working across engineering projects from enquiry through to completion.
Key Responsibilities:- Providing technical assistance to customers and internal teams
- Acting as a key point of contact for customer liaison
- Completion of technical quotations and accurate equipment sizing
- Preparation and completion of technical tenders
- Project management duties, including maintaining accurate project files
- Working with SolidWorks and/or AutoCAD drawings
- Handling technical queries via phone and email
- Supporting general workshop duties as required
- Occasional supervised site visits
- Maintaining a safe and compliant working environment at all times
- Experience within the pump industry or a related engineering field (preferred)
- Strong technical understanding and problem-solving skills
- Ability to read and work with technical drawings
- Good communication skills and a customer-focused approach
- Organised, detail-oriented, and capable of managing multiple tasks
- A proactive attitude and willingness to support across departments
- Competitive salary based on experience (£28k-£36k)
- Stable Monday to Friday working hours ( early finish Friday)
- Supportive team environment with opportunities to develop technical skills
- Exposure to varied projects across the pump and engineering sector
- sick pay
- car allowance
- holiday pay
- Healthcare and Pension Schemes
The Best Connection is acting as an Employment Agency in relation to this vacancy.