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Customer Service Administrator Pensions

Job details
Posting date: 05 February 2026
Salary: £13.20 per hour
Hours: Full time
Closing date: 12 February 2026
Location: Edinburgh, Edinburgh, EH12 9JZ
Remote working: On-site only
Company: Search Consultancy LTD
Job type: Temporary
Job reference: Req/677947_1770290337

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Summary

Customer Service Administrator - Project Support | Edinburgh
Location: Edinburgh City Centre
Hours: 35 hours per week, Monday-Friday (office‑based)
Rate: £13.20 per hour
Contract: Fixed-term

Join a High‑Priority Customer Communications Project
We're recruiting Customer Service Administrators to support a large-scale customer communications project with a firm completion deadline. This is an excellent opportunity for organised, detail‑focused individuals who enjoy structured admin work and thrive in a fast‑moving environment.


What You'll Be Doing

  • Gathering and checking customer information to ensure accuracy
  • Preparing and issuing customer statements and documentation
  • Keeping clear, organised records of completed work and outstanding queries
  • Working with internal teams to resolve missing or inconsistent data
  • Managing your workload effectively to meet daily and weekly targets
  • Supporting the team in meeting a strict project deadline


What You'll Need

  • Confident Microsoft Office skills, including:
  • Excel: sorting, filtering, basic formulas, data entry
  • Outlook: communicating with internal colleagues
  • Strong attention to detail and accuracy
  • Ability to work with customer‑level data
  • Good organisational skills and the ability to prioritise

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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