Head of CRM & Digital (12 month FTC)
| Posting date: | 05 February 2026 |
|---|---|
| Salary: | £50,000 per year |
| Hours: | Full time |
| Closing date: | 25 February 2026 |
| Location: | M50 3AZ |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | The Lowry Theatre |
| Job type: | Contract |
| Job reference: |
Summary
Job Title: Head of CRM & Digital
Contract: 12 month fixed-term contract
Hours: 37.5 hours per week, Monday to Friday
Salary: In the region of £50k, depending on experience, plus staff benefits
Lowry is an internationally acclaimed cultural landmark situated at the heart of MediaCityUK in Salford, one of the world’s most exciting culture and media destinations.
We have an exciting opportunity for a Head of CRM & Digital to join the team to cover a period of maternity leave for 12 months, leading in the development and delivery of the CRM and Digital strategies at Lowry.
You will work across the whole organisation ensuring a joined-up approach to digital content, the website, e-CRM and wider CRM systems. The role will optimise every element of the full customer journey at Lowry.
You will work collaboratively with the other Heads (Communications, Marketing and Ticketing) in the department to ensure that CRM is integrated into every aspect of the teams work, as well as with the wider organisation.
The role has a number of staff benefits including:
Complimentary and discounted theatre and live event tickets
Free car parking just a few minutes’ walk from the Lowry building
Paid day off for your birthday
Discounts at the bars, restaurant and gift shop located within the Lowry building
Access to Lowry’s Wellbeing Hub and to other health and wellbeing services, including counselling, physiotherapy and remote GP appointments
Group Life Assurance Scheme
MediaCityUK is a well-connected destination with a variety of different transport options – bus, car, tram and bike.
The application deadline for this vacancy is Wednesday 25th February 2026.
Interviews will be on Tuesday 3rd March 2026. Please ensure your availability for this date.
Contract: 12 month fixed-term contract
Hours: 37.5 hours per week, Monday to Friday
Salary: In the region of £50k, depending on experience, plus staff benefits
Lowry is an internationally acclaimed cultural landmark situated at the heart of MediaCityUK in Salford, one of the world’s most exciting culture and media destinations.
We have an exciting opportunity for a Head of CRM & Digital to join the team to cover a period of maternity leave for 12 months, leading in the development and delivery of the CRM and Digital strategies at Lowry.
You will work across the whole organisation ensuring a joined-up approach to digital content, the website, e-CRM and wider CRM systems. The role will optimise every element of the full customer journey at Lowry.
You will work collaboratively with the other Heads (Communications, Marketing and Ticketing) in the department to ensure that CRM is integrated into every aspect of the teams work, as well as with the wider organisation.
The role has a number of staff benefits including:
Complimentary and discounted theatre and live event tickets
Free car parking just a few minutes’ walk from the Lowry building
Paid day off for your birthday
Discounts at the bars, restaurant and gift shop located within the Lowry building
Access to Lowry’s Wellbeing Hub and to other health and wellbeing services, including counselling, physiotherapy and remote GP appointments
Group Life Assurance Scheme
MediaCityUK is a well-connected destination with a variety of different transport options – bus, car, tram and bike.
The application deadline for this vacancy is Wednesday 25th February 2026.
Interviews will be on Tuesday 3rd March 2026. Please ensure your availability for this date.