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Team Administrator

Job details
Posting date: 05 February 2026
Salary: £24,937.00 to £26,598.00 per year
Additional salary information: £24937.00 - £26598.00 a year
Hours: Full time
Closing date: 12 February 2026
Location: Stoke-on-Trent, ST4 6TH
Company: NHS Jobs
Job type: Contract
Job reference: C9232-26-0032

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Summary

1. Providing and receiving routine information which may sometimes require tact or persuasive skills or skills to overcome barriers to understanding. This may also involve providing and receiving complex or sensitive information, and providing advice, instruction or training to groups where the subject matter is straightforward. In particular, this will involve: Responding to appropriate requests for information Acting on correspondence responding to, or referring to the appropriate person Providing routine advice on areas of knowledge/expertise, in a manner relevant to the audience and topic area (i.e. staff, students, external parties) Liaison with partner services and organisations Preparation/completion of routine documents, including letters, reports, presentations and forms e.g. photocopying, filing Handling telephone queries and directing as appropriate. Assisting patients/clients/relatives during incidental contacts such as phone calls. 2. The role will require capacity to make decisions, which may require consideration of a range of options, such as: Judgements on how to deal with enquiries, staff/carers/external contacts Prioritising work, resolving conflicting diary appointments and schedules 3. Responsible for data entry, text processing or storage of data compiled by others, utilising paper or computer based data entry systems. Particular systems used in this role are detailed under Specialist/Technical requirements. This may include activities such as: Taking and transcribing formal minutes Producing basic statistical reports Maintaining information systems It is probable that the role will require use of VDU equipment for a substantial proportion of time, and does require advanced keyboard skills equivalent to typing at RSA level 3.

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