Health Care Assistant | Chelsea and Westminster Hospital NHS Foundation Trust

Posting date:	05 February 2026
Salary:	Not specified
Additional salary information:	£30,546 - £32,207 Pro rata per annum incl. HCAS
Hours:	Full time
Closing date:	07 March 2026
Location:	London, SW10 9NH
Company:	Chelsea and Westminster Hospital NHS Foundation Trust
Job type:	Permanent
Job reference:	7736817/289-SC-274

Summary

The post holder works under the indirect supervision of the Registered Nurse. They will work within the boundaries of their existing and developing skills at all times. The post holder is expected to maintain high standards of care, managing their time, tasks and resources effectively. The key areas within that the healthcare assistant will be expected to support include the colposcopy and hysteroscopy service which are vital tertiary clinics within the department.



The post holder works under the indirect supervision of the Registered Nurse. They will work within the boundaries of their existing and developing skills at all times. The post holder is expected to maintain high standards of care, managing their time, tasks and resources effectively. The key areas within that the healthcare assistant will be expected to support include the colposcopy and hysteroscopy service which are vital tertiary clinics within the department.





· Assist the patient to dress if appropriate.



· Report physical and psychological changes in patient’s condition to the Registered Nurse, ensuring pain and distress are acted on promptly.



· Accurately record information as prescribed on the patients’ care plan if required.



· To promote and safeguard the wellbeing of patients, their families and colleagues and escalate any concerns to the nurse in charge.



· To ensure the effective running of the outpatient department assisting with any needs of clinics, medical staff and nurse specialists.



· To be trained in the Colposcopy clinic chaperoning, assisting in clinic, ensuring adequate stock is available and to ensure the service runs effectively by supporting the relevant practitioners



· To be trained in the Hysteroscopy clinic chaperoning, assisting in clinic, ensuring adequate stock is available and to ensure the service runs effectively by supporting the relevant practitioners.











Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children’s services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.

We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.

We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.

If you haven’t heard from us within 3 weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probation.

Some roles may require weekend shifts at multiple sites.

The post holder works under the indirect supervision of the Registered Nurse. They will work within the boundaries of their existing and developing skills at all times. The post holder is expected to maintain high standards of care, managing their time, tasks and resources effectively. The key areas within that the healthcare assistant will be expected to support include the colposcopy and hysteroscopy service which are vital tertiary clinics within the department.





· Assist the patient to dress if appropriate.



· Under indirect supervision take and record the patient’s observations as required and record on patient record inform the clinician if results are not within the normal parameters.



· Report physical and psychological changes in patient’s condition to the Registered Nurse, ensuring pain and distress are acted on promptly.



· Accurately record information as prescribed on the patients’ care plan if required.



· To promote and safeguard the wellbeing of patients, their families and colleagues and escalate any concerns to the nurse in charge.



· To ensure the effective running of the outpatient department assisting with any needs of clinics, medical staff and nurse specialists.



· To be trained in the Colposcopy clinic chaperoning, assisting in clinic, ensuring adequate stock is available and to ensure the service runs effectively by supporting the relevant practitioners



· To be trained in the Hysteroscopy clinic chaperoning, assisting in clinic, ensuring adequate stock is available and to ensure the service runs effectively by supporting the relevant practitioners.



· To assist the Registered Nurse caring for patients who are undergoing a trial without a catheter and attend to any needs specific to the patient.



· To assist with the Termination of Pregnancy service and provide any duties that pertains to the patient group





Housekeeping and Environmental Care



· Ensure the environment is clean, comfortable, safe, and welcoming to patients, relatives and all health care professionals.



· Supervise and share responsibility for the care and maintenance of all equipment in the clinic and stock control.



· Keep all storage areas clean, tidy and in good order



· Report any faulty or broken equipment to the Senior Sister, label appropriately and send to relevant department.



· Deliver specimens, test requests, notes or any charts as requested.



· Escort patients to other departments as and when requested to do so.



· Promote and ensure safe handling of valuables and patients property as per Trust policy.



· Ensuring that all clinical areas are adequately stocked and any required stock are in date.



Infection Control



· Demonstrate knowledge of infection control techniques.



· Demonstrate knowledge of safe disposal of sharps into appropriate container.



· Understand universal safety techniques with regard to spillages.



· Dispose of body fluids, soiled linen, clothing etc in line with the Trust Infection Control Policy and Waste Disposal Regulations.



Clerical and Reception



· Undertake delegated clerical duties in the absence of clinic Clerk.



· Demonstrate good effective communication skills.



· Liaise and co-operate effectively with the administrative and clerical staff, nursing

and medical staff, and enquiring visitors to the department.



· Deal with all enquiries politely and effectively in all circumstances and escalate to the nurse in charge if the patient remains unhappy.



· Ensure patients confidentiality and details are maintained at all times.



· Redirect all patients’ enquiries that are outside your field of practice to the Registered

Nurse.



· Accurately file all patient documentation as directed.





· To answer telephone calls and redirect enquiries in the absence of the clinic

Clerk or registered nurse



· Welcome all visitors to the clinic and identify who they are.



Education and Development



· Undertake and complete departmental induction and orientation.



· Complete associated competency document.



· Continue professional development within the NVQ Framework.

· To be aware of and take appropriate action in regard to cardiac arrest, fire and major incident



· To attend all mandatory training in practice and health & safety issues.



· To actively participate in team meetings and team brief cascade of information.



· To support Band 2/3 HCAs within their area, as required.



Quality Improvement / Clinical Governance



· Assist or participate in departmental and Trust initiatives or audits, related to

Quality Improvement / Clinical Governance.



· To support the orientation and educational programs for new staff.



· The post holder is encouraged by the department to attend both personal and

professional development activities that assist in their role and service development

through negotiation with the department’s Senior Sister.



Equality and Diversity



· Work within legislation and local procedures according to the Human Rights Act,

Data Protection Act and Caldicott guidelines.



· Demonstrate knowledge of culture, equality and diversity towards patients and

colleagues.



· Maintain dignity and privacy at all times.



· Provide equality for all patients by non-discriminatory practice.



· Demonstrate knowledge of religious beliefs and customs.



· Understanding the requirements of vulnerable patients and the processes that is

required to maintain their safety.



· Behave at all times in a professional manner.



· Approach all patients in a caring and compassionate manner.



· Demonstrate and be respectful to colleagues from all professions at all times.



· Demonstrate the role of being a supportive and proficient team member.



· Recognise and reflect on your own and other peoples good efforts.







Health & Safety



· Employees must be aware of the responsibilities placed on them under the Health and

Safety at Work Act (1974), to ensure that the agreed safety procedures are carried out

to maintain a safe environment for patients, employees and visitors.



· To be aware of factors that can negate health and safety in the workplace



· Report accidents and incidents to the relevant manager, and complete the relevant

documentation and produce a statement if requested to do so.






This advert closes on Saturday 7 Feb 2026