Service Coordinator
| Posting date: | 05 February 2026 |
|---|---|
| Salary: | £19,709 per year |
| Hours: | Part time |
| Closing date: | 22 February 2026 |
| Location: | Colchester, Essex |
| Remote working: | On-site only |
| Company: | Phoenix Futures |
| Job type: | Permanent |
| Job reference: | 4116 |
Summary
An exciting opportunity for an enthusiastic and passionate individual to fill the role of Service Coordinator In North and Mid Essex, focusing on the social inclusion element of the Futures Together service in Essex.
Futures Together is a commissioned service combining the expertise of two Essex Phoenix Futures services – the Criminal Justice service and the Social Inclusion service. Our team is committed to providing support and social inclusion opportunities for people who use our services, and across Essex to make a positive impact.
As Lived Experience Service Coordinator, you will be responsible for maximising opportunities, designing and delivering workshops for the people who use our services to reach their education and training goals.
The role will require fostering relationships in with local training and employment providers across Essex to secure new and meaningful training and employment opportunities, which will be agreed by conducting regular scoping exercises with the people who use our services to create a menu of supportive groups for services including Gypsy Roma Traveller, Carers and Families, and those in active addiction.
Role Purpose:
- To support and develop our peer mentor, volunteers, and lead on implementing recovery, and wellbeing focussed activities within an allocated locality of Essex.
- Establish, develop, and maintain strong and effective partnerships within the community to promote and embed the Futures Together service.
- To work in collaboration with the criminal justice element of the Futures Together service to support people with complex and multiple needs.
- Innovate, implement, and facilitate recovery, and social inclusion groups within North and Mid Essex.
- To complete administrative tasks, including database maintenance, maintenance of accurate client’s information.
- Be able to work in a fast-paced service and be flexible to changes plans at short notice.
- The role offers a work schedule of 30 hours per week, allowing for autonomy and the opportunity to make a meaningful difference in the lives of those we support. We are seeking a motivated and community focused individual who is enthusiastic about social inclusion and committed to supporting others.
Your Rewards
- Starting salary of £19,709 (£24,637 FTE) per annum, pro rata. With the opportunity to access potential yearly salary increments subject to appraisal.
- 25 days’ annual leave plus Bank Holidays pro-rata, (increasing each year to a maximum of 30 days)
- Benefits including season ticket loan, pension scheme and life assurance.
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities.
- Continuous training and career development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access.
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
- We will ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.
Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.
We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.
We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families, and communities to recover from drug and alcohol dependency.
If you are interested in this opportunity, we encourage you to apply to join our team. Alternatively, if you would like to learn more about the service and role, please contact us on 01376 316126 for an informal conversation.
Futures Together is a commissioned service combining the expertise of two Essex Phoenix Futures services – the Criminal Justice service and the Social Inclusion service. Our team is committed to providing support and social inclusion opportunities for people who use our services, and across Essex to make a positive impact.
As Lived Experience Service Coordinator, you will be responsible for maximising opportunities, designing and delivering workshops for the people who use our services to reach their education and training goals.
The role will require fostering relationships in with local training and employment providers across Essex to secure new and meaningful training and employment opportunities, which will be agreed by conducting regular scoping exercises with the people who use our services to create a menu of supportive groups for services including Gypsy Roma Traveller, Carers and Families, and those in active addiction.
Role Purpose:
- To support and develop our peer mentor, volunteers, and lead on implementing recovery, and wellbeing focussed activities within an allocated locality of Essex.
- Establish, develop, and maintain strong and effective partnerships within the community to promote and embed the Futures Together service.
- To work in collaboration with the criminal justice element of the Futures Together service to support people with complex and multiple needs.
- Innovate, implement, and facilitate recovery, and social inclusion groups within North and Mid Essex.
- To complete administrative tasks, including database maintenance, maintenance of accurate client’s information.
- Be able to work in a fast-paced service and be flexible to changes plans at short notice.
- The role offers a work schedule of 30 hours per week, allowing for autonomy and the opportunity to make a meaningful difference in the lives of those we support. We are seeking a motivated and community focused individual who is enthusiastic about social inclusion and committed to supporting others.
Your Rewards
- Starting salary of £19,709 (£24,637 FTE) per annum, pro rata. With the opportunity to access potential yearly salary increments subject to appraisal.
- 25 days’ annual leave plus Bank Holidays pro-rata, (increasing each year to a maximum of 30 days)
- Benefits including season ticket loan, pension scheme and life assurance.
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities.
- Continuous training and career development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access.
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
- We will ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.
Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.
We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.
We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families, and communities to recover from drug and alcohol dependency.
If you are interested in this opportunity, we encourage you to apply to join our team. Alternatively, if you would like to learn more about the service and role, please contact us on 01376 316126 for an informal conversation.
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