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Duty Manager

Job details
Posting date: 05 February 2026
Salary: £13,201 to £14,071 per year
Hours: Part time
Closing date: 22 February 2026
Location: NG18 1NG
Remote working: On-site only
Company: Mansfield District Council
Job type: Permanent
Job reference: REQ495

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Summary

Join the Team at Mansfield Palace Theatre!
Duty Manager (18.5 hours per week)
£13,201 - £14,071 per annum
Mansfield Palace Theatre is looking for an enthusiastic and dedicated Duty Manager to join our Front of House team. If you’re passionate about live entertainment and thrive in a busy, customer-focused environment, we’d love to hear from you!
About the Role:
As a Duty Manager, you’ll be responsible for ensuring the smooth and safe running of the theatre during performances and events. You’ll supervise front-of-house operations, lead our friendly team of staff and volunteers, and help deliver an exceptional experience for all visitors.
Key Responsibilities:
• Manage front-of-house operations during performances and events
• Lead and support staff and volunteers to deliver outstanding customer service
• Ensure the safety, comfort, and enjoyment of all audiences
• Act as the main point of contact for customers, performers, and contractors
• Handle any issues or emergencies calmly and efficiently
• Managing and Ordering Stock
• Maintenance Responsibilities
About You:
• Friendly, confident, and an excellent communicator
• Experience in customer service, hospitality, or venue/event management
• Able to lead a team with professionalism and enthusiasm
• Calm under pressure, with strong problem-solving skills
• Flexible to work evenings, weekends, and bank holidays
We Offer:
• A supportive and welcoming team environment
• Competitive pay and Council benefits
• Opportunities for professional development
• The chance to work at the heart of Mansfield’s cultural scene!
If you’re passionate about theatre and love creating memorable experiences for audiences, we’d love to welcome you to our team.
To apply, please visit: www.mansfield.gov.uk

Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority.

Closing date: 22 February 2026
Interviews: w/c 2 March 2026

Mansfield District Council is an Equal Opportunities employer
and welcomes applications from all sections of the Community.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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