EAS Caseworker
| Posting date: | 05 February 2026 |
|---|---|
| Salary: | £37,682 to £40,705 per year |
| Hours: | Full time |
| Closing date: | 10 February 2026 |
| Location: | Glasgow, Manchester, Newcastle, Nottingham |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | HMRC |
| Job type: | Permanent |
| Job reference: |
Summary
• Providing expert advice to employees and managers with complex HR formal decisions, up to and including dismissal and into formal litigation as needed.
• Managing a range of complex HR cases effectively, encouraging decision managers to progress their case to completion timeously.
• Encourage decision managers to communicate with all parties throughout the case, treating everyone with dignity and respect.
• Supporting all employees in resolving workplace issues quickly to ‘nip it in the bud’, adopting a range of Dispute Resolution options to resolve concerns without recourse to formal grievances.
• Managing a range of complex HR cases effectively, encouraging decision managers to progress their case to completion timeously.
• Encourage decision managers to communicate with all parties throughout the case, treating everyone with dignity and respect.
• Supporting all employees in resolving workplace issues quickly to ‘nip it in the bud’, adopting a range of Dispute Resolution options to resolve concerns without recourse to formal grievances.