Mail Room Supervisor
| Posting date: | 04 February 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 06 March 2026 |
| Location: | SP4 0JQ |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 89950 |
Summary
Job Title: Mail Room SupervisorSalary: £27,898.30 per annumPosition Type: PermanentType of Employment: Full TimeHours: 37.5 hours per weekLocation: Defence Science & Technology Laboratory (DSTL), Porton Down, Winterslow Road, Porton Down, Wiltshire, England, SP4 0JQ
An opportunity to join an experienced, versatile team, delivering first-class services to our world-class Armed Forces personnel.
Position Overview
Based at DSTL Porton Down, leading a small team of skilled mail messenger, the post holder will deliver a customer-focused mail service with the professional capability to multi-task when and where needed. On-job training can be provided, where appropriate.
Main Responsibilities
-As a Subject Matter Expert for the mail services delivered, promote best practice, and deliver the contracted requirement to the appropriate quality standard and the agreed service levels, including the completion of internal checks, and compliance auditing, and control of postage.
-Line manage and promote the development and optimum performance of the delivery team, taking appropriate and timely action to mitigate risk and the potential for service failure across all service areas.
-Identify and implement innovative solutions to meet the emerging demands of the business within contractual boundaries.
-Ensure security checks and emergencies actions are practiced and understood by staff.
-Ensure all activities are carried out in full compliance with current Health and Safety Regulations and the General Data Protection Regulations.
-Capture and report statistical data.
-Undertake any additional tasks as determined by the Line Manager, including leading on change to meet the emerging needs of the business.
What we are looking for
The successful candidate will be well-organised, precise, confident with credible communication skills readily able and willing to contribute at all levels. In addition, the individual will be versatile, intuitive, and professional with good judgement and absolute integrity. Pro-active and persuasive when required and responsive to changing needs of the business and demands of the customer, while remaining calm under pressure and self-motivated, the incumbent will be reliable and well presented, giving a positive image of MITIE company values. In addition, the following is needed.
- Capability to supervise and multi-task when and where needed, as required by the business.
-Working knowledge of Health and Safety requirements.
-Flexible approach to accommodate changing requirements and priorities.
-Good customer facing skills and the ability to develop close working relationships.
-Basic IT literacy.
-Ability to drive a mail van.
-Physically fit enough to lift and move mail, including sacks and parcels (Essential).
-Full/Cat B driving licence (Essential).
Additional Information
MOD security clearance and DBS Standard required. To meet national security vetting requirements, you will normally need to have been resident in the UK for at least 3 years to gain a Counter Terrorist Check, 5 years for Security Clearance and 10 years for Developed Vetting prior to the date of application. All Developed Vetted posts are required to be UK Nationals.
Proof of right to work in UK essential.
Required to wear approved company work wear.
An opportunity to join an experienced, versatile team, delivering first-class services to our world-class Armed Forces personnel.
Position Overview
Based at DSTL Porton Down, leading a small team of skilled mail messenger, the post holder will deliver a customer-focused mail service with the professional capability to multi-task when and where needed. On-job training can be provided, where appropriate.
Main Responsibilities
-As a Subject Matter Expert for the mail services delivered, promote best practice, and deliver the contracted requirement to the appropriate quality standard and the agreed service levels, including the completion of internal checks, and compliance auditing, and control of postage.
-Line manage and promote the development and optimum performance of the delivery team, taking appropriate and timely action to mitigate risk and the potential for service failure across all service areas.
-Identify and implement innovative solutions to meet the emerging demands of the business within contractual boundaries.
-Ensure security checks and emergencies actions are practiced and understood by staff.
-Ensure all activities are carried out in full compliance with current Health and Safety Regulations and the General Data Protection Regulations.
-Capture and report statistical data.
-Undertake any additional tasks as determined by the Line Manager, including leading on change to meet the emerging needs of the business.
What we are looking for
The successful candidate will be well-organised, precise, confident with credible communication skills readily able and willing to contribute at all levels. In addition, the individual will be versatile, intuitive, and professional with good judgement and absolute integrity. Pro-active and persuasive when required and responsive to changing needs of the business and demands of the customer, while remaining calm under pressure and self-motivated, the incumbent will be reliable and well presented, giving a positive image of MITIE company values. In addition, the following is needed.
- Capability to supervise and multi-task when and where needed, as required by the business.
-Working knowledge of Health and Safety requirements.
-Flexible approach to accommodate changing requirements and priorities.
-Good customer facing skills and the ability to develop close working relationships.
-Basic IT literacy.
-Ability to drive a mail van.
-Physically fit enough to lift and move mail, including sacks and parcels (Essential).
-Full/Cat B driving licence (Essential).
Additional Information
MOD security clearance and DBS Standard required. To meet national security vetting requirements, you will normally need to have been resident in the UK for at least 3 years to gain a Counter Terrorist Check, 5 years for Security Clearance and 10 years for Developed Vetting prior to the date of application. All Developed Vetted posts are required to be UK Nationals.
Proof of right to work in UK essential.
Required to wear approved company work wear.