Assistant Service Manager
| Posting date: | 04 February 2026 |
|---|---|
| Salary: | £27,969 per year |
| Additional salary information: | £1200 complexity enhancement |
| Hours: | Full time |
| Closing date: | 25 February 2026 |
| Location: | Birchington, Kent |
| Remote working: | On-site only |
| Company: | Avenues Group |
| Job type: | Permanent |
| Job reference: | 6065 |
Summary
Assistant Service Manager – Birchington, Kent
Full Time | Supported Living | £27,969 + £1,200 complexity enhancement
Avenues is more than a workplace — it’s a community. A place where people smile, grow, feel valued, and achieve great things together.
We’re excited to offer a brand‑new opportunity for a full‑time Assistant Service Manager with experience in a similar social care role, whether that’s as an Assistant Manager, Deputy Manager, Supervisor or Team Leader. This is a supported living service in Birchington supporting three brothers with learning disabilities, autism and some behaviours of concern . The service can be challenging so we’re looking for someone who can remain calm, compassionate and confident in those moments. Your ability to respond with patience, consistency and a positive, person‑centered approach will make a real difference to the lives of the people we support and to the team around you.
You’ll have a strong background in supporting people with learning disabilities and complex needs, along with confidence in managing budgets and financial information. A solid understanding of sector legislation, regulatory standards and best practice is essential, as is the ability to work closely with the Service Manager to lead a positive, motivated and successful team.
You’ll recognise the importance of balancing safety with positive risk‑taking, and you’ll stay up to date with policies and procedures to ensure the highest standards of support. You’ll play an active role in recruiting, developing and managing staff fairly and consistently, and you’ll help nurture a culture of continuous improvement across the service.
Flexibility is important too, as the role includes taking part in a management cover of Rota that may involve both day and night shifts. A general shift could be 7am-2;30pm or 2;30pm-10pm.
In addition as a practice lead some weekends are required to be worked.
There is also the expectation that you will take part in the on call process
While not essential, being a driver with a full UK license is highly desirable, as it supports travel to the service and the use of service vehicles.
Benefits you can expect!
£27,969 + £1200 complexity enhancement
High quality training that supports your career development.
Paid enhanced DBS check.
Flexible working.
Shopping discount via Blue Light Card and The Benefits website.
Paid annual leave (pro rata).
Contributory pension scheme with life assurance.
Free and confidential 24/7 access to a health portal, counselling and support.
Recommend a Friend scheme – earn up to £500.
As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.
We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications.
Full Time | Supported Living | £27,969 + £1,200 complexity enhancement
Avenues is more than a workplace — it’s a community. A place where people smile, grow, feel valued, and achieve great things together.
We’re excited to offer a brand‑new opportunity for a full‑time Assistant Service Manager with experience in a similar social care role, whether that’s as an Assistant Manager, Deputy Manager, Supervisor or Team Leader. This is a supported living service in Birchington supporting three brothers with learning disabilities, autism and some behaviours of concern . The service can be challenging so we’re looking for someone who can remain calm, compassionate and confident in those moments. Your ability to respond with patience, consistency and a positive, person‑centered approach will make a real difference to the lives of the people we support and to the team around you.
You’ll have a strong background in supporting people with learning disabilities and complex needs, along with confidence in managing budgets and financial information. A solid understanding of sector legislation, regulatory standards and best practice is essential, as is the ability to work closely with the Service Manager to lead a positive, motivated and successful team.
You’ll recognise the importance of balancing safety with positive risk‑taking, and you’ll stay up to date with policies and procedures to ensure the highest standards of support. You’ll play an active role in recruiting, developing and managing staff fairly and consistently, and you’ll help nurture a culture of continuous improvement across the service.
Flexibility is important too, as the role includes taking part in a management cover of Rota that may involve both day and night shifts. A general shift could be 7am-2;30pm or 2;30pm-10pm.
In addition as a practice lead some weekends are required to be worked.
There is also the expectation that you will take part in the on call process
While not essential, being a driver with a full UK license is highly desirable, as it supports travel to the service and the use of service vehicles.
Benefits you can expect!
£27,969 + £1200 complexity enhancement
High quality training that supports your career development.
Paid enhanced DBS check.
Flexible working.
Shopping discount via Blue Light Card and The Benefits website.
Paid annual leave (pro rata).
Contributory pension scheme with life assurance.
Free and confidential 24/7 access to a health portal, counselling and support.
Recommend a Friend scheme – earn up to £500.
As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.
We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.