ICT Analyst- Digital Service Desk
| Posting date: | 03 February 2026 |
|---|---|
| Salary: | £31,049.00 to £37,796.00 per year |
| Additional salary information: | £31049.00 - £37796.00 a year |
| Hours: | Full time |
| Closing date: | 17 February 2026 |
| Location: | Ashford, TN25 4BY |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9380-26-0061 |
Summary
In this customer-facing role, you will be the first line of defence for our users' technical needs. You will: Provide exceptional technical support and training to end-users Troubleshoot and resolve a wide range of IT issues Communicate clearly and effectively with users from all technical backgrounds Demonstrate empathy and resilience in challenging situations You are a perfect fit for this role if you have: Strong technical skills and a passion for technology Excellent communication, interpersonal, and problem-solving skills A commitment to continuous learning and improvement The ability to work independently and as part of a team As a valued member of the Kent and Medway Mental Health NHS Trust team, you will also: Play a key role in improving the ICT Assurance Framework Contribute to strategies, policies, and processes that enhance user experience Help us maximize user productivity and satisfaction Ready to join our team? Apply today!