Band 3 Clinical Services Administrator - Salisbury
| Posting date: | 03 February 2026 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 17 February 2026 |
| Location: | Salisbury, SP2 7FD |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9342-26-0078 |
Summary
Liaise with a wide range of stakeholders, both internal and external to the organisation, including: Medical staff Multidisciplinary Teams (Community and Inpatient) Service Users and Carers Health and Social Care teams Thirdsector and voluntary agencies Community groups and local authority services Other statutory agencies (e.g., Police, Ministry of Justice) Provide secretarial support to named medical staff and the management team Use effective written and verbal communication skills to engage with a wide range of individuals, including external agencies, requiring tact and persuasive skills where there may be barriers to understanding or agreement. Exchange verbal and written information with patients, staff and carers regarding appointments, admissions, meetings and other relevant matters. Provide and receive routine and complex information, including responding to enquiries from external stakeholders and the public. This includes updating patient notes and collating information for transfers of care, which may involve handling sensitive information. Work effectively within a multidisciplinary environment, ensuring clear communication with appropriate team members and supporting the administrative processes for team meetings. Receive and open mail (paper and electronic) and distribute or dispatch it appropriately, ensuring that highpriority items are actioned promptly. Manage both telephone and facetoface contacts with distressed service users in a supportive and empathetic manner. Exercise sound judgement when dealing with patient enquiries, analysing and resolving nonclinical issues such as conflicting diary appointments, clinic schedules, meetings and tribunals. Escalate concerns to the Lead Clinical Services Administrator where appropriate. Please see the attached Job Description for a full list of duties and responsibilities.