Mental Health Support Worker - Swansea

Posting date:	03 February 2026
Salary:	£14.5 per hour
Additional salary information:	£14.50 Per Hour
Hours:	Full time
Closing date:	05 March 2026
Location:	Swansea, Swansea, SA6 8JG
Company:	Hays Specialist Recruitment
Job type:	Temporary
Job reference:	4767542_1770124030

Summary

Your new company:

Join a values‑driven organisation dedicated to improving mental health and emotional wellbeing across local communities. The organisation supports thousands of people each year, working alongside individuals and communities to create environments where wellbeing can flourish. Staff are encouraged to bring their whole selves to work and to contribute to meaningful social change. You'll be part of a compassionate, reflective team that believes people thrive when they feel respected, supported, and understood. The organisation works collaboratively with people to build confidence, strengthen resilience, and create the conditions for long‑lasting wellbeing.

Your new role:
As a Mental Health Support Worker, you will provide social, emotional, and practical support to people whose mental health or emotional wellbeing may affect their ability to maintain a stable tenancy. You'll offer trauma‑informed, person‑led support that empowers individuals to build on their strengths and move toward independence.

This service supports people living within emergency accommodation, where individuals may be rapidly moved between placements. The support is varied and fast‑paced, requiring someone confident in community‑based work who can manage a caseload with diverse levels of need and complexity. This is a 12-week temporary assignment with scope to go permanent.

Your responsibilities will include:* Leading on needs assessments for individuals referred to the service
* Co‑producing Individual Support Plans that reflect personal goals and identified needs
* Reviewing and updating risk assessments and support plans with the person being supported
* Working collaboratively with partner organisations such as mental health teams, local authorities, and housing providers
* Involving people with lived experience in shaping, evaluating, and improving the service
* Supporting people to access information, advice, and welfare benefit guidance
* Providing resettlement support when individuals move into new accommodation
* Maintaining accurate case notes and ensuring information is shared appropriately with colleagues
* Delivering all support in alignment with trauma‑informed, relationship‑based values
* Adapting support approaches to meet the needs of people living in emergency accommodation, including those who may move placements at short notice

What you'll need to succeed:

To succeed as a Mental Health Support Worker, you'll need:
* Two years' experience working in a similar service or directly supporting people managing mental health difficulties
* Experience supporting people with welfare benefits
* Experience managing a caseload and lone working in the community
* Experience supporting people with varied and complex needs in community‑based settings
* Understanding of safeguarding
* A full driving licence is essential
* Strong organisational and time‑management abilities

What you'll get in return:

• Weekly pay
• An internal payroll system with no umbrella companies and hidden costs/additional charges
• A friendly, supportive office team is available 24/7 with our on-call system.
• Career progression
• Free training
• Free DBS
• Holiday pay

What you need to do now:

If you're passionate about empowering people, committed to trauma‑informed and person‑led support, and ready to make a meaningful difference, then the role of Mental Health Support Worker is for you. Apply now or contact Louis on 01792 485970.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk