IT Apprentice
| Posting date: | 03 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Apprentice Rate for relevant age |
| Hours: | Full time |
| Closing date: | 05 March 2026 |
| Location: | Exeter, EX4 8NS |
| Company: | Devon Air Ambulance Trust |
| Job type: | Apprenticeship |
| Job reference: | 112 |
Summary
Job Advert
Salary: Apprenticeship rate for relevant age
16-18 years
£7.55 per hour
£14,762.14 per annum
19+ and in first year
£7.55 per hour
£14,762.14 per annum
19+ and completed first year
Real Living Wage: £12.60 per hour, rising to £13.45 per hour on 1st May
£24,636.15 per annum, rising to £26,298.11 per annum on 1st May 2026
Hours: 37.5 hours per week
Location: Hybrid – remote/Exeter, with attendance across Devon when needed
Duration: Fixed Term - dependent upon Apprenticeship duration
THE ROLE
As an apprentice working with other members of the Digital team, you will receive on the job training and develop your skills and
learn new skills to aid in providing IT support to a medium-large sized organisation. You will have some great opportunities to
study different avenues of IT, digital and computing technologies while working alongside like-minded team members, striving to
give top quality customer service and attempt technical fault resolution to aide our peers at Devon Air Ambulance.
THE CANDIDATE
We are looking for someone with excellent interpersonal communication and customer care skills including with the ability to
interpret ICT terminology for people who are not familiar with technological language.
You must have the ability to clearly manage expectations and communicate priorities as agreed by the IT team, to adapt
instructions tailored to the audience in order to elevate the level of skills of our colleagues and peers in the wider DAA
community to best equip them for their roles and their use of all Digital systems. You must have a Driving licence and/or access
to transport as there will be a need to travel across Devon.
THE PACKAGE
Salary: Apprenticeship rate for relevant age
As a valued member of the team you will have access to a wide range of employee benefits including:
- 25 days annual leave plus 8 bank holidays (pro rata)
- Maternity/Paternity & Adoption leave
- Pension scheme (if eligible)
- Occupational sick pay scheme
- Free counselling and financial wellbeing services
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
MORE INFORMATION AND HOW TO APPLY
To apply, please visit our careers page here [https://careers.daat.org/], scroll down to 'IT Apprentice' and click 'Apply for this
job'.
The closing date for applications is 9am on Tuesday 17 February 2026.
Interviews will be held in person at HQ, Exeter, on Wednesday 25 February / Thursday 26 February 2026.
If you would like to find out more information about the role, or speak to one of the IT Team please contact us at
recruitment@daat.org [recruitment@daat.org].
What's the recruiting process like at DAA? Learn about your experience as a candidate here
[https://careers.daat.org/our-interview-process].
Devon Air Ambulance are a Disability Confident Level 1 employer, we are committed to ensuring our recruitment process is inclusive
and accessible. We encourage applications from individuals with disabilities and will make reasonable adjustments to support
candidates throughout the recruitment journey. If you require any accommodations, please let us know.
Due to the nature of this role, offers of employment are subject to a satisfactory basic DBS check and references.
Disclaimer: Devon Air Ambulance reserves the right to close a vacancy earlier than the advertised date if a high number of
applications are received. Once a vacancy has closed, we are unfortunately unable to consider further applications, so please
submit your application as soon as possible to avoid disappointment.
Salary: Apprenticeship rate for relevant age
16-18 years
£7.55 per hour
£14,762.14 per annum
19+ and in first year
£7.55 per hour
£14,762.14 per annum
19+ and completed first year
Real Living Wage: £12.60 per hour, rising to £13.45 per hour on 1st May
£24,636.15 per annum, rising to £26,298.11 per annum on 1st May 2026
Hours: 37.5 hours per week
Location: Hybrid – remote/Exeter, with attendance across Devon when needed
Duration: Fixed Term - dependent upon Apprenticeship duration
THE ROLE
As an apprentice working with other members of the Digital team, you will receive on the job training and develop your skills and
learn new skills to aid in providing IT support to a medium-large sized organisation. You will have some great opportunities to
study different avenues of IT, digital and computing technologies while working alongside like-minded team members, striving to
give top quality customer service and attempt technical fault resolution to aide our peers at Devon Air Ambulance.
THE CANDIDATE
We are looking for someone with excellent interpersonal communication and customer care skills including with the ability to
interpret ICT terminology for people who are not familiar with technological language.
You must have the ability to clearly manage expectations and communicate priorities as agreed by the IT team, to adapt
instructions tailored to the audience in order to elevate the level of skills of our colleagues and peers in the wider DAA
community to best equip them for their roles and their use of all Digital systems. You must have a Driving licence and/or access
to transport as there will be a need to travel across Devon.
THE PACKAGE
Salary: Apprenticeship rate for relevant age
As a valued member of the team you will have access to a wide range of employee benefits including:
- 25 days annual leave plus 8 bank holidays (pro rata)
- Maternity/Paternity & Adoption leave
- Pension scheme (if eligible)
- Occupational sick pay scheme
- Free counselling and financial wellbeing services
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
MORE INFORMATION AND HOW TO APPLY
To apply, please visit our careers page here [https://careers.daat.org/], scroll down to 'IT Apprentice' and click 'Apply for this
job'.
The closing date for applications is 9am on Tuesday 17 February 2026.
Interviews will be held in person at HQ, Exeter, on Wednesday 25 February / Thursday 26 February 2026.
If you would like to find out more information about the role, or speak to one of the IT Team please contact us at
recruitment@daat.org [recruitment@daat.org].
What's the recruiting process like at DAA? Learn about your experience as a candidate here
[https://careers.daat.org/our-interview-process].
Devon Air Ambulance are a Disability Confident Level 1 employer, we are committed to ensuring our recruitment process is inclusive
and accessible. We encourage applications from individuals with disabilities and will make reasonable adjustments to support
candidates throughout the recruitment journey. If you require any accommodations, please let us know.
Due to the nature of this role, offers of employment are subject to a satisfactory basic DBS check and references.
Disclaimer: Devon Air Ambulance reserves the right to close a vacancy earlier than the advertised date if a high number of
applications are received. Once a vacancy has closed, we are unfortunately unable to consider further applications, so please
submit your application as soon as possible to avoid disappointment.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.