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Bank support worker

Job details
Posting date: 03 February 2026
Salary: £12.37 per hour
Additional salary information: Competitive
Hours: Part time
Closing date: 04 March 2026
Location: Darlington, DL1 2LN
Company: Cygnet
Job type: Permanent
Job reference: JR1097

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Summary

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a confident Bank Support Worker with a passion for delivering outstanding care.

You’ll be working flexible bank hours a week, making a positive difference to the lives of the people in our care at Cygnet Victoria House. You will be required to complete all face to face training within the first 2 months and also complete online training in the first month. Be flexible and able to complete 2-3 shifts per month.

This is our 26 bed mental health inpatient service for men. The service, split across two wards, provides a safe and stabilising environment for men who are experiencing an acute episode of mental illness and require an emergency admission.

The ethos of our service is about assessing and treating service users in the least restrictive environment and planning for discharge in a robust and timely fashion. With a focus on stabilisation, we will support service users to manage their mental health, reinforce daily living skills and prepare for independent life back in the community.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work.

Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others – every day.

Your day-to-day…

  • Offer enhanced care with a flexible learning approach for all the people in our care
  • Provide guidance & encouragement through physical & emotional support
  • Learn about individuals’ specific needs & provide help in the most appropriate way
  • Assist with medical & welfare needs
  • Report on medical & welfare needs as required
  • Safeguard
  • Maintain a safe, clean environment for all

Why Cygnet? We’ll offer you…

  • Flexible working with the opportunity for overtime
  • Regular coaching & appraisal
  • Expert supervision & peer support
  • Employee discount savings & Cycle to Work scheme
  • Pay rate £12.37 per/hour plus 12.1% holiday allowance

You are…

  • Genuinely driven with a desire to make a real difference in people’s lives
  • An excellent communicator & a good team player
  • Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
  • Passionate about empowering & supporting service user independence

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you’ll have the chance to make a real impact on patients, service users & their families.



What next?

If you care about making a difference – we want to talk to you.

Click the button to apply

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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