Wellbeing Services Development Manager
| Posting date: | 03 February 2026 |
|---|---|
| Salary: | £40,593 to £42,730 per year |
| Additional salary information: | Life Insurance, Sick Pay, Generous Leave, Refer a Friend, Cycle to Work |
| Hours: | Full time |
| Closing date: | 24 February 2026 |
| Location: | LE3 1UT |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | RAF Association |
| Job type: | Permanent |
| Job reference: |
Summary
Wellbeing Services Development Manager
£40593 - £42730 37.5 hours per week
Leicester based LE3 1UT with hybrid working
UK Driving licence is essential for this role
Benefits include:
Up to 42 days annual leave (pro rata), life insurance and sick pay
Enrolment in health cash back plan to cover everyday healthcare needs
Refer a Friend Bonus
Cycle to work scheme / close to park and ride at Leicester Forest East
Subsidised short breaks at selected RAFA Accommodation
About us
The RAF (Royal Air Forces) Association has a clear objective: to help sustain a resilient and empowered RAF community. Through our sector-leading welfare and wellbeing services, we offer a wide range of support to serving personnel, veterans and their families. With thousands of members and supporters across the UK and further afield, plus hundreds of dedicated employees and volunteers, we have the network and experience needed for a personal one-to-one approach. We work together to make sure no one is ever left behind.
About the role
This is an exciting time to join us in a newly created role to deliver well-evidenced, effective and continually improved welfare and wellbeing services which achieve maximum reach and impact throughout the RAF community. The Services Development Manager will be responsible for leading the design, development and implementation of innovative welfare and wellbeing services, while also driving the continuous improvement and enhancement of existing services. The postholder will lead the dedicated development team, setting a clear vision and direction, fostering a culture of cocreation and coproduction to ensure that the voice and lived experience of the RAF community inform all stages of design and implementation.
Primary responsibilities include
Lead the creation and implementation of new welfare and wellbeing services, managing projects from research and concept development to launch and initial establishment.
Support service delivery teams to evolve and develop existing welfare and wellbeing services, ensuring robust planning, implementation, and stakeholder communication.
Foster a creative and results-orientated culture, working closely with stakeholders to identify opportunities and emerging needs. Ensure evidence-based decision making and deliver projects within agreed scope, timescales and budget.
Ensure an integrated and collaborative approach (both internally and externally): promote co-creation and co-production; place service users and partnerships at the heart of creation and development; lead engagement with external partners and stakeholders; work closely with colleagues and stakeholders.
Act as an ambassador for the Association’s wellbeing products and services and for the wider Welfare and Wellbeing Directorate, engaging with a wide range of stakeholders.
About you
Educated to degree level or equivalent specialist experience in this field, you will have proven experience in shaping service development strategy along with skills in leading the design and delivery of welfare and wellbeing projects. We need you to be resourceful, innovative and self-motivated with strong problem-solving skills to address challenges whilst managing multiple projects. Previous line management experience is essential for this role as you will be leading and coaching high-performance teams to deliver results on time and within budget. Some flexibility in your working hours may be required on occasions when you are representing the Association to stakeholders at presentations, events and meetings. A UK driving licence is essential for this role.
It is highly recommended that you read the full role profile and person specification which is available to download on our website www.rafa.org.uk
Want to join us?
You may find it helpful to have a look at our website and social media to find out more about who we are and what we do. To make your application really stand out, please take some time to include a cover letter to tell us how your skills and experience align with our role profile and person specification. Relevant supporting cover letters lead to a better chance of shortlisting for interview.
Applicants must have the right to work in the UK as we are unable to enter into sponsorship agreements
To apply
Please send your cover letter and CV to jobs@rafa.org.uk
Closing Date Tuesday 24th February
Interview Date Monday 2nd March
We may close this advert early so please do not delay in applying, we’d love to hear from you!
The RAF Association is a Disability Confident employer. Please let us know if you require any assistance with your application.
£40593 - £42730 37.5 hours per week
Leicester based LE3 1UT with hybrid working
UK Driving licence is essential for this role
Benefits include:
Up to 42 days annual leave (pro rata), life insurance and sick pay
Enrolment in health cash back plan to cover everyday healthcare needs
Refer a Friend Bonus
Cycle to work scheme / close to park and ride at Leicester Forest East
Subsidised short breaks at selected RAFA Accommodation
About us
The RAF (Royal Air Forces) Association has a clear objective: to help sustain a resilient and empowered RAF community. Through our sector-leading welfare and wellbeing services, we offer a wide range of support to serving personnel, veterans and their families. With thousands of members and supporters across the UK and further afield, plus hundreds of dedicated employees and volunteers, we have the network and experience needed for a personal one-to-one approach. We work together to make sure no one is ever left behind.
About the role
This is an exciting time to join us in a newly created role to deliver well-evidenced, effective and continually improved welfare and wellbeing services which achieve maximum reach and impact throughout the RAF community. The Services Development Manager will be responsible for leading the design, development and implementation of innovative welfare and wellbeing services, while also driving the continuous improvement and enhancement of existing services. The postholder will lead the dedicated development team, setting a clear vision and direction, fostering a culture of cocreation and coproduction to ensure that the voice and lived experience of the RAF community inform all stages of design and implementation.
Primary responsibilities include
Lead the creation and implementation of new welfare and wellbeing services, managing projects from research and concept development to launch and initial establishment.
Support service delivery teams to evolve and develop existing welfare and wellbeing services, ensuring robust planning, implementation, and stakeholder communication.
Foster a creative and results-orientated culture, working closely with stakeholders to identify opportunities and emerging needs. Ensure evidence-based decision making and deliver projects within agreed scope, timescales and budget.
Ensure an integrated and collaborative approach (both internally and externally): promote co-creation and co-production; place service users and partnerships at the heart of creation and development; lead engagement with external partners and stakeholders; work closely with colleagues and stakeholders.
Act as an ambassador for the Association’s wellbeing products and services and for the wider Welfare and Wellbeing Directorate, engaging with a wide range of stakeholders.
About you
Educated to degree level or equivalent specialist experience in this field, you will have proven experience in shaping service development strategy along with skills in leading the design and delivery of welfare and wellbeing projects. We need you to be resourceful, innovative and self-motivated with strong problem-solving skills to address challenges whilst managing multiple projects. Previous line management experience is essential for this role as you will be leading and coaching high-performance teams to deliver results on time and within budget. Some flexibility in your working hours may be required on occasions when you are representing the Association to stakeholders at presentations, events and meetings. A UK driving licence is essential for this role.
It is highly recommended that you read the full role profile and person specification which is available to download on our website www.rafa.org.uk
Want to join us?
You may find it helpful to have a look at our website and social media to find out more about who we are and what we do. To make your application really stand out, please take some time to include a cover letter to tell us how your skills and experience align with our role profile and person specification. Relevant supporting cover letters lead to a better chance of shortlisting for interview.
Applicants must have the right to work in the UK as we are unable to enter into sponsorship agreements
To apply
Please send your cover letter and CV to jobs@rafa.org.uk
Closing Date Tuesday 24th February
Interview Date Monday 2nd March
We may close this advert early so please do not delay in applying, we’d love to hear from you!
The RAF Association is a Disability Confident employer. Please let us know if you require any assistance with your application.