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Administrator / Customer Service Representative

Job details
Posting date: 03 February 2026
Salary: £12.6 per hour
Additional salary information: On site parking, access to public transport
Hours: Full time
Closing date: 10 February 2026
Location: Plymouth, Devon, PL1 1RR
Remote working: On-site only
Company: Acorn Recruitment
Job type: Temporary
Job reference: a1WNz000001rPpJMAU_1770109943

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Summary

Administrator / Customer Service Representative

Plymouth | £12.60 per hour | Monday to Friday, 8am-5pm | Temporary

Introduction

Acorn by Synergie is recruiting an experienced Administrator / Customer Service Representative to join a busy and friendly team based in Plymouth. This is an excellent opportunity for someone with strong administrative and customer service skills who is looking to develop new skills and gain experience.

This role also offers a great entry point into the healthcare industry for candidates interested in building a long-term career in this sector.

All successful applicants will be required to undergo a DBS check before an offer of employment is made.

Key Duties

  • Handle customer enquiries via phone, email, webchat, social media, and in person.

  • Provide administrative support to management, colleagues, and clients as required.

  • Build positive client relationships and carry out general office duties, including answering calls, organising files, drafting correspondence, and scheduling meetings.

  • Maintain accurate records and update databases.

  • Develop and maintain a procedural manual for the role.

  • Track key deadlines and ensure smooth coordination across departments.

  • Deal effectively with enquiries in person and over the telephone.

  • Train other members of staff via Teams on the Modus system.

  • Allocate training to self-employed staff.

Requirements

  • Previous experience in both customer service and administrative support is essential.

  • Excellent attention to detail and strong organisational skills.

  • Experience designing, maintaining, and developing administrative systems, spreadsheets, and databases.

  • Ability to work to deadlines and achieve daily targets.

  • Reliable, proactive, and able to multitask effectively.

  • Strong organisational and problem-solving skills.

What We Offer

  • £12.60 per hour.

  • Monday to Friday, 8am-5pm.

  • Temporary opportunity.

  • Supportive team environment with full training provided.

Interested?

Apply now or contact Piotr Durjasz at the Acorn by Synergie Plymouth branch for more information.

Acorn by Synergie acts as an employment business for the supply of temporary workers.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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