Client Success Manager
| Posting date: | 03 February 2026 |
|---|---|
| Salary: | £30,000.00 per year |
| Additional salary information: | 4 day working week |
| Hours: | Full time |
| Closing date: | 05 March 2026 |
| Location: | Crowborough, East Sussex, TN6 3DZ |
| Company: | Brook Street |
| Job type: | Permanent |
| Job reference: | BBBH429738_1770117054 |
Summary
Client Success Manager
Immediate start
Monday to Thursday 8am - 5.30pm whilst training
then hours change after 2 month probation to 11am - 9pm Monday to Thursday
£30,000
**Sales Experience Required**
We're looking for a driven Client Success Manager with proven sales experience to grow revenue across our lapsed and existing accounts. This role blends relationship management with proactive selling - owning accounts, closing deals, and delivering outstanding service while representing the brand at the highest level.
Key Responsibilities-
Grow sales revenue within the house client base
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Act as the main point of contact and deliver first-contact resolution
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Chase quotes, close orders, and secure deposits and balance payments
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Manage orders end-to-end, including shipping updates and follow-ups
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Resolve client issues quickly and professionally
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Maximise touchpoints using approved sales techniques
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Maintain accurate CRM records and client communications
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Represent the brand professionally at all times
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Support and attend domestic and international trade shows
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Proven sales experience (essential)
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Confident communicator by phone and email
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Strong relationship builder with a commercial mindset
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Highly organised and KPI-driven
Working fully onsite in East Sussex, this role is 4 days a week Monday to Thursday 8am - 5.30pm for 2 months while training then the hours will be 11am - 9pm
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.