Help-Desk Administrator
| Posting date: | 03 February 2026 |
|---|---|
| Salary: | £30,000 per year |
| Hours: | Full time |
| Closing date: | 10 February 2026 |
| Location: | Lymm, Cheshire, WA13 9SX |
| Company: | Professional Personnel Management Ltd |
| Job type: | Permanent |
| Job reference: | EJ/ADMINLYMM_1770115105 |
Summary
Help-Desk Administrator
My client is a provider of tailored and bespoke domestic gas and renewable engineering projects & maintenance, providing a wide range of specialist technical solutions to a blue-chip client portfolio .
A Helpdesk Administrator is required to provide contract and general administrative support with key duties and accountability's to include (not limited to):
- To manage and plan/schedule and dispatch reactive work orders & PPM to the appropriate engineer(s)
- Handling incoming calls, liaison with existing and/or new clients responding to the enquiries accordingly.
- Raising purchase orders & invoicing
- Raising & Closing of all tasks via the in-house CAFM as required
- Assisting with and raising small-works quotations
- Liaising with sub-contractors & suppliers
- Assisting with financial and compliance requirements
- Provide accurate system reporting and assist with the progression of task SLA delivery and compliance
Candidate Requirements
- The successful candidate will be an experienced within the Building Services Engineering, Facilities Management and/or Construction sectors and/or relevant industry sector due to the nature of the position.
- The successful candidate will be employed in a similar position or will have held similar positions to include, as an example Service Desk Administrator/Helpdesk/Service Desk Planner or relevant equivalent title within the industry.
- Possess a strong knowledge of M&E Maintenance Service Contracts from an Administration, Help-Desk/Service Desk prospective
- Excellent IT system skills i.e. Microsoft Office
- CAFM experience i.e. Big Change would be advantageous
Additional Information
- Monday to Thursday 0800 - 1630
- Friday 0800 - 1530
- 25 days holiday Plus Statutory Days plus Birthday
- Pension Scheme
- Laptop
- Business Expenses
- Parking
- Up to £30,000