Attendance and Intervention Officer
| Posting date: | 03 February 2026 |
|---|---|
| Salary: | £28,888 per year |
| Additional salary information: | Support |
| Hours: | Full time |
| Closing date: | 17 February 2026 |
| Location: | City of London, London, E14 9GE |
| Company: | NCG |
| Job type: | Permanent |
| Job reference: | NCG0001196_1770114117 |
Summary
Attendance and Intervention Officer
ABOUT NCG HE CENTRE
The NCG Higher Education Centre is part of NCG, one of the UK's largest and most inclusive education groups.
Based in Canary Wharf - London, the Centre delivers a range of higher education programmes designed to equip students with the necessary skills, knowledge and confidence to succeed in their chosen careers.
Our mission is to make higher education accessible, flexible and relevant, while fostering academic excellence and professional growth within a supportive, diverse learning community.
PURPOSE OF THE ROLE
The role involves supporting student engagement and retention, as well as regulatory compliance, by maintaining accurate attendance and student status records, identifying students at risk through attendance monitoring, and contributing to timely interventions. The postholder plays a key role in ensuring the integrity of data for internal reporting and external returns (including requirements of the Student Loans Company), and in supporting academic and professional services staff in upholding high standards of attendance record management.
EMPLOYEE BENEFITS
NCG HE Centre is a great place to work, with a whole host of benefits such as:
- Flexible Working
- Student Discounts
- NEST Pension Schemes
- Gym Membership Discounts
- Retail, Cinema and Grocery Discounts
- Investing and Savings Opportunities
- Financial Wellbeing Education & Debt Advice
NCG VALUES
Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share.
- Being both inclusive and diverse
- Trusting and respecting our communities
- Taking ownership whilst working collaboratively
- Inspiring excellence and curiosity
Proud member of the Disability Confident employer scheme