14291 - Change Officer
| Posting date: | 03 February 2026 |
|---|---|
| Salary: | £35,130 to £42,000 per year |
| Hours: | Full time |
| Closing date: | 17 February 2026 |
| Location: | South East England, UK |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Ministry of Justice |
| Job type: | Permanent |
| Job reference: | 14291 |
Summary
Overview of the job
The role is responsible for delivering business change partner support to PS Divisional Deputy Directors as directed by the System Integration team.
Summary
The system change team will be part of the central DDC team but with a matrix line into the Divisional DD. They will deliver against an agreed national change programme. An initial priority will be ensuring integration between PS and CRC. In Wales these will include integration with Probation/Prisons and therefore solid line into HMPPS Wales.
Responsibilities, Activities and Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
Business change partner support responsibilities
Support the delivery of change in the Division, working to the Head of Business Strategy and Change.
Contribute to Probation Service change plans.
Assist in the development of Divisional change plans.
Mobilise change teams – even where these are virtual project teams, and ensure that they are effectively managed.
Support key workstreams within each change project as required.
Work alongside Divisional colleagues to plan the implementation of change plans and mitigate risks, and engaging frontline staff in continuous improvement exercises.
Translate change plans into clear action plans.
Develop stakeholder management plans.
Identify key stakeholders and implement stakeholder interventions to ensure successful delivery.
Use communication effectively
Providing information, feedback and advice.
Influencing and persuading.
Chair and participate in meeting using appropriate skills, styles and approaches.
Enhance your own performance
Manage own resources and professional development.
Use information to take critical decisions
Liaise with staff to receive, collate and analyse information, developing systems and compiling reports as necessary.
Develop and utilise data to identify trends and take appropriate action to maintain and enhance performance.
Implement and manage systems for the exchange of sensitive information, data and intelligence.
Manage Diversity and Quality
Contribute to creating a culture that promotes equality and values diversity.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
Behaviours
Changing and Improving
Delivering at Pace
Making Effective Decisions
Managing a Quality Service
Working Together
Essential Experience
Experience of implementing change projects.
Operational experience of working in a Probation setting.
Technical Requirements
NVQ Level 4 or equivalent in a relevant subject (or appropriate practical experience)
Microsoft: Word, Excel, Outlook, and PowerPoint (or equivalent i.e. Lotus Notes)
Minimum Eligibility
All candidates are subject to security and identity checks prior to taking up post.
All external candidates are subject to 6 months’ probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS.
All staff are required to declare whether they are a member of a group or organisation which HMPPS consider to be racist.
These are regional posts based in the South East within Kent, Surrey & Sussex, there will be a requirement to travel into the London office on a monthly basis.
The role is responsible for delivering business change partner support to PS Divisional Deputy Directors as directed by the System Integration team.
Summary
The system change team will be part of the central DDC team but with a matrix line into the Divisional DD. They will deliver against an agreed national change programme. An initial priority will be ensuring integration between PS and CRC. In Wales these will include integration with Probation/Prisons and therefore solid line into HMPPS Wales.
Responsibilities, Activities and Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
Business change partner support responsibilities
Support the delivery of change in the Division, working to the Head of Business Strategy and Change.
Contribute to Probation Service change plans.
Assist in the development of Divisional change plans.
Mobilise change teams – even where these are virtual project teams, and ensure that they are effectively managed.
Support key workstreams within each change project as required.
Work alongside Divisional colleagues to plan the implementation of change plans and mitigate risks, and engaging frontline staff in continuous improvement exercises.
Translate change plans into clear action plans.
Develop stakeholder management plans.
Identify key stakeholders and implement stakeholder interventions to ensure successful delivery.
Use communication effectively
Providing information, feedback and advice.
Influencing and persuading.
Chair and participate in meeting using appropriate skills, styles and approaches.
Enhance your own performance
Manage own resources and professional development.
Use information to take critical decisions
Liaise with staff to receive, collate and analyse information, developing systems and compiling reports as necessary.
Develop and utilise data to identify trends and take appropriate action to maintain and enhance performance.
Implement and manage systems for the exchange of sensitive information, data and intelligence.
Manage Diversity and Quality
Contribute to creating a culture that promotes equality and values diversity.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
Behaviours
Changing and Improving
Delivering at Pace
Making Effective Decisions
Managing a Quality Service
Working Together
Essential Experience
Experience of implementing change projects.
Operational experience of working in a Probation setting.
Technical Requirements
NVQ Level 4 or equivalent in a relevant subject (or appropriate practical experience)
Microsoft: Word, Excel, Outlook, and PowerPoint (or equivalent i.e. Lotus Notes)
Minimum Eligibility
All candidates are subject to security and identity checks prior to taking up post.
All external candidates are subject to 6 months’ probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS.
All staff are required to declare whether they are a member of a group or organisation which HMPPS consider to be racist.
These are regional posts based in the South East within Kent, Surrey & Sussex, there will be a requirement to travel into the London office on a monthly basis.