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Housing Concierge

Job details
Posting date: 02 February 2026
Hours: Full time
Closing date: 04 March 2026
Location: Middlesbrough (404 Marton Road), TS4 2PB
Company: Home Group Limited
Job type: Permanent
Job reference: 26295

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Summary

Housing Concierge

Earn £12.60 ph or Salary £24,638 pa and great benefits including Health Cash Plan

Permanent, Full time (37.5 hpw)

Middlesbrough

We can’t offer a CoS for this role

Home, a place where you belong

Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us? We’re looking for a dedicated night worker who won’t fall asleep on the job!

Here at Home Group, we are supporting young people between the ages of 16-18 who are care leavers but also those with quite complex needs. Your job will be to make sure our young people are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.

What’s in it for you?

  • 34 days leave, pro-rated (including bank holidays and a “me day”)
  • Paid time off for volunteering
  • Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
  • Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
  • Career path with development and an excellent training package
  • Excellent benefits and rewards including supermarket discounts and travel expenses

What you’ll do

  • Walk around the building checking CCTV, fire doors and communal areas

  • Greeting young people and visitors, picking up repairs or cleaning

  • The first line of support for our young people when our wider team or their own support network isn’t around to help!

  • Monitor and respond to incidents calmly, quickly and fairly

  • Work with colleagues and partners to manage anti-social behaviour

Why join us

This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!

You have

  • Calm under pressure with great communication skills

  • Passion and experience in supporting others, either personally or professionally

  • Good judgement and clear communication

  • You recognize when things are about to go wrong and are confident intervening in a sensitive way.

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

  • Working 4 days on 4 days off on an 8 week (rolling) rota between the hours of 9.45pm and 8.15am

  • Although you’ll work nights / lone work, we do get together regularly in the daytime for training and team meetings

  • Able to use technology to monitor CCTV, update records and communicate with colleagues

  • You’ll need an Enhanced DBS check done (we pay for it)

Find out more

Click APPLY NOW to see our Housing Concierge job description, find out about us and for help to apply. Roles can close early, so don’t wait.

For reasonable adjustments email recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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