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Front of house Officer

Job details
Posting date: 02 February 2026
Hours: Full time
Closing date: 02 March 2026
Location: EC4V 4LA
Company: Mitie
Job type: Permanent
Job reference: 89861

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Summary

Security OfficerShift Pattern:7 days on / 3 days off, then 7 days on / 4 days off

About the RoleWe're looking for a confident and professional Security Officer to join our team at a high-quality corporate site. This role blends security operations with front-of-house customer service, making it ideal for someone who enjoys working with people while maintaining a safe and secure environment.

You'll be a key point of contact on site, representing both the client and the security team, and playing an important role in day-to-day operations.

What You'll Be DoingYour responsibilities will include:

-Providing a welcoming, professional service to staff, visitors, contractors, and stakeholders

-Monitoring CCTV, access control, and other security systems

-Responding to alarms, incidents, and emergency situations

-Carrying out internal and external patrols in line with site procedures

-Managing visitor access, contractor passes, keys, and car parking lists

-Escorting contractors and service providers as required

-Completing accurate incident reports and security documentation

-Liaising with landlord security teams, Corporate Security, and the London Command Centre

-Providing cover for the receptionist during breaks and on-site events when needed

Full site and corporate security training will be provided, including emergency procedures and probationary assessments.

What We're Looking ForTo be successful in this role, you'll need:

-A minimum of 3 years' security experience

-A valid SIA Door Supervisor (DS) licence

-First Aid training and certification

-Experience using CCTV and electronic access control systems

-Basic IT skills, including Microsoft Windows and MS Office

-A good level of physical fitness for patrol duties

Desirable (but not essential):

-SIA CCTV licence

-SC Clearance

About YouYou'll be someone who:

-Presents a professional appearance with excellent front-of-house skills

-Communicates clearly and confidently, both in person and on the phone

-Remains calm, professional, and decisive in emergency situations

-Is reliable, disciplined, and self-motivated

-Works well as part of a team and is flexible to support additional cover when required

-Has good timekeeping and attendance

Health, Safety & ValuesYou'll be expected to work safely at all times, follow site procedures, and act in line with the client's Code of Conduct, Health & Safety requirements, Corporate Social Responsibility, and Environmental Sustainability commitments.

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