Assistant Outlet Manager
| Posting date: | 02 February 2026 |
|---|---|
| Salary: | £35,570 to £35,770 per year |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 03 March 2026 |
| Location: | Ware, SG12 7PZ |
| Company: | Exclusive Hotels |
| Job type: | Permanent |
| Job reference: | exclusive/TP/262932/7404 |
Summary
Fanhams Hall – Ware, Hertfordshire
A Career in Hospitality Where Every Detail Tells a Story.
Fanhams Hall in Ware, Hertfordshire, a part of the Exclusive Collection, is an exquisite 18th century Jacobean country house set within historic formal gardens and a Japanese water garden. With its rich heritage, elegant surroundings and distinctive character, it offers a truly unique experience for guests and team alike.
You will join as an Assistant Outlets Manager who values leadership, collaboration, consistency, and pride in delivering exceptional guest experiences across our food and beverage outlets. Supporting the Outlets Manager, you will play a key role in day-to-day operations, team engagement, and maintaining the high standards our guests expect. Here, your ideas will be welcomed and your growth supported.
At Fanhams Hall, we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:
• Competitive pay, plus service charge
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
• Support the Outlets Manager in the smooth daily operation of all food and beverage outlets
• Lead by example on the floor, delivering warm, professional and consistent guest service
• Assist with training, coaching and motivating the outlets team
• Ensure compliance with health & safety, food hygiene and company standards
• Handle guest feedback professionally, resolving issues promptly and positively
• Support rota planning and staffing levels in line with business needs
• Work collaboratively with kitchen, events and wider hotel teams
Person Specification
• Previous experience in a food & beverage supervisory or assistant management role
• Strong leadership and communication skills
• A hands-on approach with a passion for guest experience
• Well organised, calm under pressure and adaptable
• A genuine interest in developing yourself and others
• Flexibility to work shifts, including evenings and weekends
We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive.
As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.
Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.