Intensive Support Project Worker
| Posting date: | 30 January 2026 |
|---|---|
| Salary: | £27,054 to £29,357 per year |
| Additional salary information: | £27,054 - rising incrementally to £29,357 |
| Hours: | Full time |
| Closing date: | 27 February 2026 |
| Location: | Southend-on-Sea, SS0 7NB |
| Remote working: | On-site only |
| Company: | NFP People Limited |
| Job type: | Permanent |
| Job reference: | 8122 |
Summary
Intensive Support Project Worker
We are seeking a compassionate, resilient Intensive Support Project Worker to empower individuals with complex needs on their journey to recovery.
Position: Intensive Support Project Worker
Salary: £27,054 - rising incrementally to £29,357
Location: Southend-on-Sea
Hours: Full-time, 37 hours per week (including evenings/weekends)
Closing Date: 27th February 2026
About the Role
This permanent role sits within a specialist Complex Needs team, supporting individuals with multiple and interlocking challenges including mental health, substance use, and homelessness. You'll deliver psychologically informed, recovery-focused support tailored to each resident's needs, helping them build stability and independence.
Key responsibilities include:
* Developing personalised support and recovery plans
* Supporting access to healthcare, benefits, and specialist services
* Promoting independent living skills such as budgeting, cooking, and hygiene
* Maintaining accurate records for monitoring and reporting
* Ensuring health & safety compliance across supported properties
* Building strong partnerships with external agencies and professionals
* Providing evening and weekend cover as part of a rota
* Supporting communications and fundraising efforts when required
About You
You're empathetic, patient, and confident working with vulnerable individuals in a calm, client-led manner. You understand the challenges faced by people experiencing homelessness and are committed to empowering them through recovery-focused support.
Essential attributes and experience:
* Knowledge of homelessness-related issues and recovery principles
* Ability to build rapport and maintain professional boundaries
* Strong communication and safeguarding awareness
* Self-motivated, flexible, and able to work independently or as part of a team
* Willingness to work unsociable hours, including evenings and weekends
Desirable:
* NVQ Level 3 or equivalent in Health & Social Care, Housing, or IAG
* Experience of partnership working
* Car driver
About the Organisation
This well-established charity provides housing and support to individuals affected by homelessness, helping them rebuild their lives through compassionate, person-centred services. The organisation is committed to recovery principles and a Psychologically Informed Environment (PIE) approach, ensuring every resident receives the support they need to thrive.
Other roles you may have experience of could include:
Support Worker, Housing Officer, Recovery Coordinator, Mental Health Support Worker, Homelessness Outreach Worker, Tenancy Sustainment Officer, Keyworker, Caseworker, Project Worker.