Housing Concierge
| Posting date: | 30 January 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 01 March 2026 |
| Location: | Falmouth (Dracaena Avenue), TR11 2EG |
| Company: | Home Group Limited |
| Job type: | Permanent |
| Job reference: | 26267 |
Summary
Housing Concierge
Earn £12.60 ph or Salary £24,638 pa and great benefits including Health Cash Plan
Permanent Full time (37.5 hpw), working night shifts on a rota
Falmouth, Cornwall
POSITION IS AVAILABLE FROM 1ST APRIL 2026
We can’t offer a CoS for this role
Home, a place where you belong
Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us? We’re looking for a dedicated night worker who won’t fall asleep on the job!
Here at Home Group, we look after vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.
What you’ll do
Walk around the building checking CCTV, fire doors and communal areas
Greeting customers and visitors, picking up repairs or cleaning
The first line of support for our customers when our wider team or their own support network isn’t around to help!
Monitor and respond to incidents calmly, quickly and fairly
Work with colleagues and partners to manage anti-social behaviour
Why join us
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have
Calm under pressure with great communication skills
Passion and experience in supporting others, either personally or professionally
Good judgement and clear communication
You recognise when things are about to go wrong and are confident intervening in a sensitive way.
To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
Work from our property in Falmouth
Working on rota, covering 7 nights a week between the hours of 7pm and 5am
Although you’ll work nights / lone work, we do get together regularly in the daytime for training and team meetings
Able to use technology to monitor CCTV, update records and communicate with colleagues
You’ll need an Enhanced DBS check done (we pay for it)
What’s in it for you?
34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
Find out more
Click APPLY NOW to see our Housing Concierge job description, find out about us and for help to apply. Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk
South West Supported Portfolio 4
Proud member of the Disability Confident employer scheme