Mental Health Practitioner | East London NHS Foundation Trust
| Dyddiad hysbysebu: | 30 Ionawr 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £46,419 - £55,046 per annum Inc HCAs |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 01 Mawrth 2026 |
| Lleoliad: | Mile End, E1 4DG |
| Cwmni: | East London NHS Foundation Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7756766/363-TH7756766 |
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The North East London NHS 111 Crisis Hub is staffed by trained professionals who connect with people experiencing a mental health difficulty or crisis, providing urgent advice, triage, crisis support and signposting.
The service is accessible by calling 111 option 2. This is in line with the other providers across the country who are implementing accessible and urgent mental health support via NHS 111. The service is open for the public, carers and professionals to use and receive a timely response.
The all-age service is operational 24 hours a day, 7 days a week, 365 days a year and serves the population of Tower Hamlets, City & Hackney, Newham, Redbridge, Waltham forest, Havering and Barking & Dagenham.
· The postholder will support the band 4 crisis response practitioners in taking calls to the phone line and will be the escalation point for complex calls requiring a qualified practitioner involvement.
· The postholder will provide supervision to the band 4crisis response practitionersas delegated in the governance structure
· In conjunction with the senior management team you will ensure safe and effective crisis support is delivered on a consistent basis and that targets are met or are escalated when challenges prevent this
· To undertake a comprehensive assessment including risk assessment effectively and efficiently using the triage tool, over the telephone and ensuring an urgent face to face assessment is carried out as appropriate, or the relevant blue light emergency service is deployed.
· To agree crisis care plans as appropriate to the triage outcome of the call and to support and advise relatives and care givers.
Please note: The closing date listed below is a guide. The vacancy may close earlier if the maximum number of applications be received before the stated closing date. We advise that you submit your application as early as possible.
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
• Develop and maintain a high standard of practice based on a biopsychosocial assessment framework and supportive clinical management.
• Liaise and establish good working relationships with referring agents, colleagues in Primary Care services, Social Services, Community Mental Health Teams, Assertive Outreach, In-Patient services, Emergency Services, Criminal Justice, Voluntary Sector and other agencies as appropriate.
• To haveknowledge of and practice a range of therapeutic interventions available to reduce distress for individuals experiencing an acute mental health crisis.
• Ability to work autonomously
• To work with the service in developing plans that offer supportive crisis care in the least restrictive way.
• Act as a role model in the practice area, encouraging staff in supervision to sustain a supportive learning environment.
• Be responsible for the maintenance and accurate recording of patient information in the documentation systems and to ensure the effective dissemination of service user information throughout the Trust.
• Ensure compliance with the requirements Safeguarding Adults and Children’s policies. To ensure that staff have the required knowledge and skills to work within these procedures to support the safety of vulnerable adults and children.
This advert closes on Sunday 15 Feb 2026