People Services Officer
| Posting date: | 30 January 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 08 February 2026 |
| Location: | Grimsby, North East Lincolnshire |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | North East Lincolnshire Council |
| Job type: | Permanent |
| Job reference: | NELC400000454 |
Summary
What will your day look like?
Your day-to-day role will be supporting our team with first line queries from all stakeholders in relation to people, payroll & recruitment queries and support requests. Our aim is to provide advice and guidance that is timely, professional, accurate and confidential - in line with our ‘EACH model framework’. You will also play a pivotal part in carrying out HR, payroll, pension and recruitment related tasks within the People Services Team.
Our People Services Team sits within our wider People and Culture service. We strive to provide a comprehensive range of HR & Payroll related services across our diverse workforce. It’s fast paced work, in a constantly changing environment where a flexible approach is required.
Who are we looking for?
Someone with:
Experience in HR, payroll or customer services (advantageous).
An understanding of HR/Payroll policies and how to process employment data.
The Ability to handle sensitive and confidential information.
Strong data entry accuracy and excellent communication skills.
Confidence in building effective relationships and delivering great customer service.
High organisational skills, with strong attention to detail and good time management.
Initiative, problem solving skills and works well as part of a team.
A curious, enthusiastic and committed mindset to providing an efficient support service.
Flexible and adaptability when working with a diverse range of services.
Being comfortable in a busy, fast paced environment with varied demands.
A proactive, Solutions focused approach.
The successful candidate will play a key role in People Services, ensuring that they and the team provide a high standard of customer service to key stakeholders. This role can be demanding and is always busy. You will receive full training and support from friendly experienced staff.
We are seeking a full-time, permanent team member to join our People Services Team, with the possibility of a further fixed‑term vacancy also becoming available.
Why join us?
You’ll be part of a friendly, supportive team at the heart of our people services—where your work truly makes a difference. Every day brings variety, learning and the chance to build strong HR and payroll skills in a fast paced, evolving environment. We’ll provide full training, ongoing support and opportunities to grow, while you bring your curiosity, adaptability and drive to deliver great service.
Our team have a blended approach with working arrangements. There could be a mixture of home/office-based working – this will be dependent on the needs of the services you support.
For more information, please refer to the attached guidance and role profile. If you would like an informal discussion, please contact Amie Venney Email: Amie.Venney1@nelincs.gov.ukor Kimberley Harriman Email: Kimberley.Harriman@nelincs.gov.uk
Key Dates
Advert closing date: Sunday 8th February 2026
We aim to interview candidates: Friday 13th February 2026
We want you to have the best interview experience with us, so will provide candidates selected for interview their questions 24 hours in advance of meeting us.
We reserve the right to close our adverts early if we have received a significant volume of suitable applications.
Your day-to-day role will be supporting our team with first line queries from all stakeholders in relation to people, payroll & recruitment queries and support requests. Our aim is to provide advice and guidance that is timely, professional, accurate and confidential - in line with our ‘EACH model framework’. You will also play a pivotal part in carrying out HR, payroll, pension and recruitment related tasks within the People Services Team.
Our People Services Team sits within our wider People and Culture service. We strive to provide a comprehensive range of HR & Payroll related services across our diverse workforce. It’s fast paced work, in a constantly changing environment where a flexible approach is required.
Who are we looking for?
Someone with:
Experience in HR, payroll or customer services (advantageous).
An understanding of HR/Payroll policies and how to process employment data.
The Ability to handle sensitive and confidential information.
Strong data entry accuracy and excellent communication skills.
Confidence in building effective relationships and delivering great customer service.
High organisational skills, with strong attention to detail and good time management.
Initiative, problem solving skills and works well as part of a team.
A curious, enthusiastic and committed mindset to providing an efficient support service.
Flexible and adaptability when working with a diverse range of services.
Being comfortable in a busy, fast paced environment with varied demands.
A proactive, Solutions focused approach.
The successful candidate will play a key role in People Services, ensuring that they and the team provide a high standard of customer service to key stakeholders. This role can be demanding and is always busy. You will receive full training and support from friendly experienced staff.
We are seeking a full-time, permanent team member to join our People Services Team, with the possibility of a further fixed‑term vacancy also becoming available.
Why join us?
You’ll be part of a friendly, supportive team at the heart of our people services—where your work truly makes a difference. Every day brings variety, learning and the chance to build strong HR and payroll skills in a fast paced, evolving environment. We’ll provide full training, ongoing support and opportunities to grow, while you bring your curiosity, adaptability and drive to deliver great service.
Our team have a blended approach with working arrangements. There could be a mixture of home/office-based working – this will be dependent on the needs of the services you support.
For more information, please refer to the attached guidance and role profile. If you would like an informal discussion, please contact Amie Venney Email: Amie.Venney1@nelincs.gov.ukor Kimberley Harriman Email: Kimberley.Harriman@nelincs.gov.uk
Key Dates
Advert closing date: Sunday 8th February 2026
We aim to interview candidates: Friday 13th February 2026
We want you to have the best interview experience with us, so will provide candidates selected for interview their questions 24 hours in advance of meeting us.
We reserve the right to close our adverts early if we have received a significant volume of suitable applications.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.