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Hospitality Assistant - Bank

Job details
Posting date: 30 January 2026
Salary: Not specified
Additional salary information: £12.60 per hour
Hours: Part time
Closing date: 28 February 2026
Location: Hastings, TN34 2RA
Company: Oakland Care Ltd
Job type: Permanent
Job reference: 2637084

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Summary

Are you someone who delivers exceptional service with a touch of luxury? We are looking for a Hospitality Assistant to join our friendly and dedicated team!

You will contribute to a seamless hospitality experience by supporting mealtimes, maintaining tidy and well‑organised dining spaces, managing stock and temperature checks, and assisting residents with their day‑to‑day non‑care needs.

If you have a passion for creating a warm, welcoming environment and making people feel at home, we’d love to hear from you.

Apply now and become part of something meaningful!

We offer some excellent rewards and benefits including:

  • We offer all team members 1 free meal per shift.
  • Uniform provided.
  • Enhanced Bank Holiday pay.
  • Recognition and staff appreciation initiatives.


Location: Hastings Court, 314 The Ridge, Hastings TN34 2RA

Hours: 0 hours per week

Pay: £12.60 per hour

Contract: Bank

Shift: Days

What do you need to succeed:

Our Hospitality Assistants, assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team.

This is a key role at the heart of our residents’ daily lives, so strong people skills and good organisation are essential. If you have hospitality experience and a genuine interest in care, this could be the perfect opportunity for you.

As a Hospitality Assistant, your key responsibilities will include:

  • Assisting with meal service either in resident rooms or dining rooms.
  • To ensure that water/drink jugs are regularly refilled in resident rooms.
  • Help set up and clear down tables before and after lunch service.
  • Recording and monitoring the temperatures of fridges and dining room service stations to meet compliance standards.
  • Maintaining the Bistro to ensure it remains clean, organised and consistently well stocked.
  • Attending to residents “non care” related needs including opening/closing curtains, changing TV channels etc.

To be successful in this role, you need to have/be:

Essential

  • Previous experience of working in a similar role within a luxurious setting.
  • 'Can do' attitude and willingness to work with us in ensuring we support our residents with the best quality service.
  • Customer facing experience including building working relationships with internal and external stakeholders.

Personal Attributes:

  • Reliable and punctual.
  • Ability to work as an effective team member.
  • A professional personal appearance and standards.
  • Able to demonstrate an understanding and/or awareness of the sensitivities of working within a care home environment.
  • Able to develop good working relationships and to represent the organisation professionally.
  • Able to build trust and demonstrate an awareness and understanding of individual differences.
  • Motivated to go above and beyond, and to work with passion and enthusiasm.
  • Motivated to contribute towards the team and home goals.
  • A commitment to grow and learn new things at work.
  • Able to remain approachable and calm under pressure.

“Our mission” is to provide exceptional homes for people to live, love and be loved where everyone is part of our Family.

  • Family
  • Integrity
  • Respect
  • Exceptional
  • Sustainable

Apply now!

If you’re ready to start your journey and make a difference, then don’t delay and apply today!

We run background checks on all new hires in this position.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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