Hire Assistant

Posting date:	29 January 2026
Salary:	£28,000 to £35,000 per year
Hours:	Full time
Closing date:	28 February 2026
Location:	OX1 1AA
Remote working:	On-site only
Company:	Path Recruitment Ltd
Job type:	Permanent
Job reference:	63063-18328

Summary

Oxford-based Hire Assistant role within a stable plant hire business offering strong pay, training, long-term security, and friendly working environment.

The company:

Our client are a well-established and growing plant and tool hire business with a strong reputation for reliability, customer service, and employee retention. This Hire Assistant opportunity offers long-term stability within a supportive depot environment, where teamwork, professionalism, and customer focus are genuinely valued.

Key Benefits of the Hire Assistant Role:

• Salary of £28,000 to £35,000 per annum, dependent on experience

  
  

• 22 days holiday plus bank holidays

  
  

• Company pension scheme

  
  

• Uniform provided

  
  

• Free on-site parking

  
  

• Structured training on systems, equipment, and customer service

  
  

• Stable, long-term role within a growing plant and tool hire business

  
  About the Role

  As a Hire Assistant, you will be the first point of contact at the hire counter and over the phone, ensuring customers receive a professional and efficient service at all times. You will process hire transactions accurately, support outbound sales activity, and help maintain high fleet availability.

  Key responsibilities include:

  • Serving customers at the counter and via telephone

    
    

  • Processing hires, off-hires, extensions, and returns

    
    

  • Proactively contacting existing and prospective customers to generate hire business

    
    

  • Upselling equipment, accessories, consumables, and extended hire periods

    
    

  • Creating and managing hire contracts with accurate pricing and terms

    
    

  • Taking card payments, deposits, and processing refunds

    
    

  • Checking returned equipment for damage and recording issues accurately

    
    

  • Liaising with workshop staff and external repairers to minimise downtime

    
    

  • Supporting depot operations, including manual handling when required

    
    

  • Following all health and safety procedures and providing basic safety guidance

    
    

    Hours:
    40 hours per week, Monday to Friday, rotating shifts of 7:00am–3:00pm and 9:00am–5:30pm
    One in three Saturdays: 7:30am–3:00pm

    About You – Hire Assistant

    To succeed in this role, you will be a confident communicator with strong customer service and sales awareness. You will be reliable, punctual, and comfortable working in a fast-paced depot environment.

    You will ideally have:

    • A full United Kingdom driving licence (manual and automatic)

      
      

    • Good physical fitness for manual handling tasks

      
      

    • Strong attention to detail and administration skills

      
      

    • Confidence using computer systems

      
      

    • A professional and friendly approach to customers

      
      

      Experience within plant hire, tool hire, builders’ merchants, or outbound sales is beneficial but not essential, as full training will be provided.

      To be successful in this role, you may have worked as a:

      Hire Assistant, Trade Counter Assistant, Plant Hire Assistant, Tool Hire Assistant, Hire Desk Assistant, Rental Assistant, Plant Hire Administrator, Tool Hire Counter Staff, Hire Desk Coordinator, Plant Hire Customer Service Advisor, Equipment Hire Assistant from a construction/merchant/hire or related background.

      Next Steps

      If you are looking for a secure Hire Assistant position within a stable, growing business and a friendly working environment, we would love to hear from you. Apply today to take the next step in your plant hire career.