Senior Administrator-Safeguarding Team | East and North Hertfordshire Teaching NHS Trust
| Posting date: | 29 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £27,485 - £30,162 per annum |
| Hours: | Full time |
| Closing date: | 28 February 2026 |
| Location: | Stevenage, SG1 4AB |
| Company: | East and North Hertfordshire NHS Trust |
| Job type: | Permanent |
| Job reference: | 7743426/361-7743426 |
Summary
We are recruiting for a Senior Administrator-Safeguarding Team who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
A rare and exciting opportunity has arisen to join a dynamic safeguarding team at ENHT.
We are looking for someone who has an exceptional eye to detail, able to manage queries that are often complex or sensitive while being able to prioritise fluctuating daily workloads and respond to urgent requests.
The post holder will be expected to provide a comprehensive, confidential and high-quality administrative service to the safeguarding team and be responsible for the smooth and effective running of the administration and systems of their office.
The post holder would be expected to work without immediate supervision, work flexibly and manage and organise their own workload. They will provide non-clinical advice and guidance in relation to safeguarding queries, with all complex queries being escalated to the relevant safeguarding team member.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
The post holder will provide a comprehensive administrative service to the safeguarding team ensuring telephone calls, correspondence and direct contact with clients and other internal/external agencies are dealt with in an appropriate and professional manner, using judgement and discretion where necessary.
Ensure all urgent and/or confidential communications are received and distributed from/to relevant parties in a relevant manner.
Responsible for minute taking and all preparation for relevant safeguarding meetings & Trust Safeguarding Committee.
Responsible for the line management of the administrators in the service.
To be fully responsible for all administration tasks relating to Child Protection Medical process and sharing of reports in a timely manner with partner agencies.
The post holder may be dealing with distressing or emotional circumstances and will therefore use their initiative, diplomacy and tact and take a proactive approach to solving problems and escalating issues as appropriate.
Liaise with MARAC Co-ordinator regarding MARAC meetings in Hertfordshire. Gather confidential information regarding specific cases under the MARAC framework and present the information in an appropriate format to the MARAC panel.
To respond to all incoming emails & telephone calls for the children’s safeguarding team and ensure these are dealt with in a timely and efficient manner.
To handle confidential documentation and personal matters in an effective and discreet manner.
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
This advert closes on Thursday 12 Feb 2026