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Client Engagement Coordinator

Job details
Posting date: 29 January 2026
Hours: Part time
Closing date: 28 February 2026
Location: Reading
Company: Willing Care Recruitment Limited
Job type: Permanent
Job reference: 1457363230

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Summary

Client Engagement Coordinator (Part-Time) – Willing Care Recruitment



£12.50 per hour | Monday to Friday | 10:00am–3:00pm (25 hours per week) | Reading (office-based)



If you’re confident on the phone, naturally organised, and you actually enjoy speaking to people, this is a strong role at the heart of our recruitment operation. You’ll keep relationships warm, keep conversations moving, and make sure clients feel looked after properly.



Key job details



  • Role: Client Engagement Coordinator

  • Hours: 10:00am–3:00pm, Monday–Friday

  • Pay: £12.50 per hour

  • Location: Reading, office-based



Why this role is worth considering


Willing Care is a fast-growing recruitment business working across healthcare, social care, and early years. We’re big on straight-talking, high standards, and doing things properly-no fluff, no “tick-box” service. You’ll be supported with training and development, and you’ll be part of a team that moves with purpose.



What you’ll do



  • Make outbound calls to existing and prospective clients: check-ins, updates, relationship building

  • Book meetings and follow-ups for the wider team, keeping the diary tight and productive

  • Gather and qualify vacancy information (role needs, shift patterns, timelines, must-haves) and pass it on clearly

  • Keep our CRM and records updated and accurate (notes, actions, next steps)

  • Handle incoming enquiries and route them quickly—no one gets left hanging

  • Support the recruitment team with client communication and general coordination

  • Help maintain professional standards in how we present, follow up, and deliver—this is the “Willing Care standard”



What we’re looking for



  • Confident speaking to people on the phone (you don’t need a script to be yourself)

  • Strong organisation: you’ll juggle calls, tasks, and follow-ups without dropping the ball

  • Clear communication-friendly, professional, and direct

  • Comfortable working to daily activity expectations (this is an engagement role, not a “quiet admin” role)

  • Experience in customer service, scheduling, sales support, recruitment support, or office coordination is useful-but attitude matters most



What happens after you apply


We review applications promptly. If it looks like a match, we’ll arrange a short call first, then invite you in to meet the team.



Reference: WILL204040


INDWILL

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