Wellbeing and therapy healthcare assistant - band 2 | Medway Community Healthcare CIC

Posting date:	29 January 2026
Salary:	Not specified
Additional salary information:	£24,465 pro rata
Hours:	Part time
Closing date:	28 February 2026
Location:	Rochester, ME1 2NU
Company:	Medway Community Healthcare CIC
Job type:	Permanent
Job reference:	7757203/813-269-0126

Summary

The Wellbeing & Therapy healthcare assistant will work within the new Wellbeing & Therapy Centre; supporting the planning and delivery of a full timetable of holistic, therapeutic and educational groups. The post holder will support the Wellbeing & Therapy Practitioner in delivering holistic palliative wellbeing and therapy.

We are looking for someone with a strong work ethic, the ability to use own initiative and a passion to deliver good care.

To assist the Wellbeing & Therapies Practitioner in delivering holistic palliative wellbeing and therapy to patients in the Wellbeing & Therapy Hub.

To provide appropriate support to patients and their carers. The post-holder will work with the Wellbeing Team, including the Wellbeing & Therapies Practitioner and volunteers.

They will perform all duties as identified, supervised by the Therapy Team Lead.

The post-holder will attend to patient’s holistic needs as required and will support the delivery of the Wellbeing & Therapies program, ensuring that patient’s care and comfort are maintained whilst present in the hub.

So what else?
• This is your chance to join a progressive and innovative service in a social enterprise that is patient and staff focused - you’ll even have the opportunity to become an MCH shareholder.
• We encourage staff to get involved in exploring new ways of working and service development.
• We’ll provide well established, in-service training, one to one supervision, and appraisals with regular support.
• You’ll be able to develop your skills in a friendly and supportive team.

Would you like to work flexibly? In the NHS, we are reminded every day of how important work life balance is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

The small print
• Informal visits can be arranged on request.
• We will offer you the choice of two pension schemes; the NHS Pension scheme and the scottish widows group pension scheme.
• MCH encourages all staff to be double COVID vaccinated to protect themselves, their colleagues, their family and their patients.
Communication and Relationship Skills

WithallmembersoftheHospicemulti-disciplinaryteamassistingtheplanning, implementing and evaluating patient care. With patients, families and visitors, providing active listening and supportive careinhelping to guide them through their illness trajectory.

With other professionals; to provide and receive information, which will require empathy, fact or persuasive skills or where there are barriers to understanding.
Knowledge,trainingandexperience

· AppreciationoftheprinciplesofPalliativeCare.

· NVQLevel2orequivalentexperience

· Knowledgeofpersonal/holisticcareandrelatedprocedures

· Experienceofworkingwithorcaringforpeoplewithadvancedillness

· Goodinterpersonalskills

· Abilitytoworkwithemotionallydistressedpeopleandunpredictablesituations

· Abilitytouseowndiscretionandinitiativeincomplexsituations.
Analyticalandjudgementskills

· Toobserveandmonitorthewellbeing of thepatienttocontributetothe process of evaluating care.

· To maintain appropriate documentation

· To escalate any concerns or issues in respect of a patient’s wellbeing/ condition
Planningandorganisationalskills

· To deliverwellbeing supportinlinewiththepatientscareplan,organisingown day-to-day tasks under supervision,reporting back to the Wellbeing andTherapy Practitioner asrequired.

· To support the Wellbeing & Therapy practitioner in the planning of a range of activities and program in line with the timetable.

· Toparticipateinthe running of groups as determined by Wellbeing & Therapy Hub timetable.


Physicalskills

· The job holder will provide therapeutic and personal care duties to patients as required

· Responsibleforthesafeuseofequipmentandmaintainingstockorderswithin the Wellbeing and Therapy Hub.

· Toassistthe Wellbeing & Therapy Practitionerwithon-sitesecurityofunitandto contribute to activities that ensures the safety of the physical environment of the Hub for staff, patients and visitors.

· Relevant IT skills.
Responsibilityforpatientcare

· Toprovidewellbeing and therapy supporttopatientsandtheircarerswhilst present at the Wellbeing and Therapy Centre

· Toassistin deliveringaspecificareaofholisticcare
Responsibilityforpolicyandservicedevelopmentimplementation

· To beaware of andprovide careinline with the code of Caldicott and Data Protectionregardingpatientinformationandbeawareandfollowlocaland

relevantorganisationalpoliciesthatensuresafepracticeandeffectivedeliveryofcare.

· Toattendtrainingprovidedforclinicalstaffandassist with advice to new and volunteer staff.
Responsibilitiesforfinancialandphysicalresources

· Responsibleforthesafe useofequipment.

· MaintainingstockordersunderthedirectionoftheWellbeing & Therapy Practitioner

· Tobeawareofcostimplicationsofstockusage
Responsibilitiesforhumanresources(HR)

· Toadhereto MCHpolicies

· Toattendad hoc reflectionsprovidedforMCH staff.
Responsibilitiesforinformationresources

· Tomaintainpatientconfidentiality

· ToadheretoCALDICOTT–DataProtection

Responsibilitiesforresearchanddevelopment(R&D)

· Toassistinaudits andchangesin servicedepartmentasnecessary

Freedomtoact

Workwithinenvironmentunderguidanceandsupervisionofseniorstaff




This advert closes on Thursday 12 Feb 2026

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