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Care Allocation & Scheduling Planner

Job details
Posting date: 29 January 2026
Hours: Full time
Closing date: 28 February 2026
Location: L18 1LG
Remote working: On-site only
Company: Different Care Holdings Ltd
Job type: Permanent
Job reference:

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Summary

We are seeking an organised, reliable and professional care allocation and scheduling planner to join out team. This role is central to ensuring the smooth allocation of care services, effective rota planning and maintaining strong communication with both staff and service users.
Key Responsibilities:
Plan, manage and maintain staff rotas to ensure safe and effective care delivery
Work confidently on a live scheduling system, updating allocations in real time
Allocate cover for staff absences, sickness and annual leave
Manage holiday requests in line with service needs
Build and maintain a strong professional rapport with care staff and service users
Handle incoming telephone calls professionally and efficiently
Participate in the on call rota, covering one weekend per month
Respond flexibly to occasional additional hours when required to meet service demands.
Essential Skills and Experience
Experience in scheduling or rota planning
Strong organisational and time management skills
Confident IT skills and ability to work a live system
Excellent communication skills, both written and verbal
Professional, calm and approachable manner

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