Housing Officer
| Posting date: | 29 January 2026 |
|---|---|
| Salary: | £40,369 to £44,330 per year |
| Hours: | Full time |
| Closing date: | 28 February 2026 |
| Location: | Inverness |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Castle View Personnel |
| Job type: | Contract |
| Job reference: |
Summary
Title: Housing Officer
Type: Temporary (12 months)
Hours: Full Time
Location: Inverness/Ross-shire/Hybrid
Salary: £40,369 - £44,330 + car allowance
Summary:
Our client is looking for a dedicated and knowledgeable Housing Officer to provide excellent, tailored support to tenants. You will manage an assigned caseload to deliver effective housing management services relating to primarily Allocations & Voids. The Tenancy Operations team also deals with Anti-Social Behaviour, Tenancy and Estate Management. You will ensure services meet and exceed standards, while adhering to Scottish social housing regulations. This hybrid position offers a mix of office and remote working, along with site visits across the Highlands.
Key responsibilities include coordinating tenancy allocations, supporting tenants’ needs, and resolving tenant issues efficiently and effectively, while following best practice and upholding Albyn's values.
Person Specification:
We are seeking a proactive, organised, and customer-focused individual with a strong background in housing management. To thrive in this role, you will need excellent interpersonal and problem-solving skills, an ability to work independently, and a commitment to helping tenants succeed. A working knowledge of social housing policies and tenancy legislation is essential.
Requirements:
• Minimum of an HNC in Housing-related studies OR relevant experience in housing management.
• Strong organisational abilities and an independent approach to managing caseloads.
• Proficiency with Microsoft Office and housing management systems.
• Ability to build relationships with a variety of stakeholders and collaborate effectively.
• A positive and adaptable outlook, with excellent communication skills for successfully handling challenging situations.
• Current and full driving licence and have access to own vehicle.
Other job titles you may have had: Allocations Officer, Housing Options Officer, Homeless Officer, Tenant Services Officer, Tenant Support Officer, Housing Management Officer, Neighbourhood Housing Officer, Housing Support Officer.
If you are driven by service excellence, committed to professional development, and passionate about making a difference, we encourage you to apply.
On Offer
Hybrid working – ‘Hub, Home & Roam’
Enhanced annual leave entitlement
Development and training opportunities
Flexible working hours
Employee benefit discount scheme
Company pension scheme
Access to an employee assistance program available 24/7
Family friendly policies
For more information including remuneration and a full job description please contact Castle View Personnel.
Castle View Personnel (Inverness) Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
By applying for this job you accept our T&C's, Privacy Policy and Disclaimers which can be found at www.castleviewpersonnel.com
Type: Temporary (12 months)
Hours: Full Time
Location: Inverness/Ross-shire/Hybrid
Salary: £40,369 - £44,330 + car allowance
Summary:
Our client is looking for a dedicated and knowledgeable Housing Officer to provide excellent, tailored support to tenants. You will manage an assigned caseload to deliver effective housing management services relating to primarily Allocations & Voids. The Tenancy Operations team also deals with Anti-Social Behaviour, Tenancy and Estate Management. You will ensure services meet and exceed standards, while adhering to Scottish social housing regulations. This hybrid position offers a mix of office and remote working, along with site visits across the Highlands.
Key responsibilities include coordinating tenancy allocations, supporting tenants’ needs, and resolving tenant issues efficiently and effectively, while following best practice and upholding Albyn's values.
Person Specification:
We are seeking a proactive, organised, and customer-focused individual with a strong background in housing management. To thrive in this role, you will need excellent interpersonal and problem-solving skills, an ability to work independently, and a commitment to helping tenants succeed. A working knowledge of social housing policies and tenancy legislation is essential.
Requirements:
• Minimum of an HNC in Housing-related studies OR relevant experience in housing management.
• Strong organisational abilities and an independent approach to managing caseloads.
• Proficiency with Microsoft Office and housing management systems.
• Ability to build relationships with a variety of stakeholders and collaborate effectively.
• A positive and adaptable outlook, with excellent communication skills for successfully handling challenging situations.
• Current and full driving licence and have access to own vehicle.
Other job titles you may have had: Allocations Officer, Housing Options Officer, Homeless Officer, Tenant Services Officer, Tenant Support Officer, Housing Management Officer, Neighbourhood Housing Officer, Housing Support Officer.
If you are driven by service excellence, committed to professional development, and passionate about making a difference, we encourage you to apply.
On Offer
Hybrid working – ‘Hub, Home & Roam’
Enhanced annual leave entitlement
Development and training opportunities
Flexible working hours
Employee benefit discount scheme
Company pension scheme
Access to an employee assistance program available 24/7
Family friendly policies
For more information including remuneration and a full job description please contact Castle View Personnel.
Castle View Personnel (Inverness) Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
By applying for this job you accept our T&C's, Privacy Policy and Disclaimers which can be found at www.castleviewpersonnel.com