Productivity Business Partner
| Posting date: | 29 January 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 28 February 2026 |
| Location: | E14 9SH |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Contract |
| Job reference: | 151916 |
Summary
Productivity Business Partner
Contract: Healthcare
Location: London, E14 9SH
Hours of work: 37.5
Contract Type: Fixed Term Contract (12 months)
We are seeking a Productivity Business Partner to support on-account teams in realising maximum efficiency across their operations.
This role will ensure that productivity performance is visible, reliable and actionable through accurate data capture, reporting and analysis.
Job Description
We are looking for someone who can work across a matrix environment, engaging with operations performance colleagues, account leaders, programme managers, SMEs and frontline teams.
The role requires strong analytical capability, operational credibility and the ability to influence and collaborate at multiple levels.
Key Responsibilities
Ensure accurate data capture and reporting to enable reliable productivity insights
Audit and diagnose gaps between agreed productivity standards and on-site delivery
Support the development and execution of corrective action plans with operational stakeholders
Drive consistent ways of working through training, coaching and frontline engagement
Track progress and report outcomes, including risks, milestones and financial benefits
Provide measurement and maintenance support to productivity programmes
Conduct physical audits to validate data and performance baselines
Liaise and influence across matrix teams to embed productivity improvements
Professional and Personal Competencies/Qualifications
Strong analytical capability with operational credibility
Demonstrable interpersonal and influencing skills
Collaborative mindset with ability to work across multiple levels of the business
High proficiency in spoken and written English
Understanding of project management
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Healthcare
Location: London, E14 9SH
Hours of work: 37.5
Contract Type: Fixed Term Contract (12 months)
We are seeking a Productivity Business Partner to support on-account teams in realising maximum efficiency across their operations.
This role will ensure that productivity performance is visible, reliable and actionable through accurate data capture, reporting and analysis.
Job Description
We are looking for someone who can work across a matrix environment, engaging with operations performance colleagues, account leaders, programme managers, SMEs and frontline teams.
The role requires strong analytical capability, operational credibility and the ability to influence and collaborate at multiple levels.
Key Responsibilities
Ensure accurate data capture and reporting to enable reliable productivity insights
Audit and diagnose gaps between agreed productivity standards and on-site delivery
Support the development and execution of corrective action plans with operational stakeholders
Drive consistent ways of working through training, coaching and frontline engagement
Track progress and report outcomes, including risks, milestones and financial benefits
Provide measurement and maintenance support to productivity programmes
Conduct physical audits to validate data and performance baselines
Liaise and influence across matrix teams to embed productivity improvements
Professional and Personal Competencies/Qualifications
Strong analytical capability with operational credibility
Demonstrable interpersonal and influencing skills
Collaborative mindset with ability to work across multiple levels of the business
High proficiency in spoken and written English
Understanding of project management
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.