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Willesden Magistrates- List Caller, Temp

Job details
Posting date: 28 January 2026
Salary: £15.59 per hour
Additional salary information: pension holiday pay
Hours: Full time
Closing date: 04 February 2026
Location: North West London, London, NW9 7BY
Company: Brook Street
Job type: Temporary
Job reference: BBBH431742_1769616950

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Summary

Job Opportunity: AO (List Caller) - Band E

HM Courts & Tribunals Service (HMCTS)

Location: Willesden Magistrates' Court
(with occasional admin support at Ealing & Uxbridge Magistrates' Courts)

Pay Rate: £15.59 per hour
Hours: 37 hours per week, Monday to Friday, 9:00am - 5:00pm
Contract: Full-time, temporary - until March 2026 (with potential extension)

Brook Street is delighted to be recruiting a Court Usher (List Caller) on behalf of HM Courts & Tribunals Service (HMCTS), an executive agency of the Ministry of Justice. This is a rewarding opportunity to play a key role in the day-to-day operation of the courts and contribute directly to the justice system.

About the Role

As a Court Usher (List Caller), you will be responsible for supporting court proceedings and ensuring hearings run smoothly and efficiently. You will act as a key point of contact for court users, legal professionals, and judiciary staff.

Key Responsibilities

  • Prepare and manage daily court lists, ensuring accuracy and organisation

  • Call parties into the courtroom and maintain the smooth flow of cases

  • Keep court users informed of estimated timings and case progress

  • Liaise with legal representatives, interpreters, and support services

  • Assist with courtroom setup and ensure all documentation is in place

  • Support administrative duties including post opening, case entry, and handling telephone or counter enquiries

  • Deliver excellent customer service to all court users at all times

Skills & Experience Required

  • Professionalism: Calm, confident, and proactive in a busy environment

  • Organisation: Strong time management and prioritisation skills

  • Communication: Clear, confident, and professional verbal and written communication
    (Public speaking is a key part of this role)

  • Self-Motivation: Ability to work independently and use initiative

  • Administration: Previous administrative or data entry experience is desirable

Additional Information

  • A DBS check is required (processed by Brook Street)

  • Security clearance must be successfully completed (typically 2-3 weeks)

✨ If you are organised, professional, and looking to contribute to the justice system in a meaningful way, apply today and don't miss this opportunity.

Apply online or contact Basheer Dawoud at Basheer.Dawoud@brookstreet. co. uk

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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