GP - Office & Workflow Supervisor - Mayfield Surgery (Roehampton)
| Posting date: | 28 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 10 February 2026 |
| Location: | London, SW15 4AA |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A4401-26-0000 |
Summary
Job Description Overall Objective To support the smooth running of the practice by overseeing day-to-day administrative functions. This includes coordinating office workflows, supporting the reception and admin teams, managing rotas, maintaining records processes, and ensuring the practice remains well-organised and well-resourced. The post-holder also provides routine administrative support to the Practice Manager and helps ensure staff have what they need to work efficiently. Management & Governance Coordinate daily admin, reception and secretarial workflows. Maintain and update the admin rota; support with daily adjustments. Ensure office supplies, clinical stationery and day-to-day resources are maintained. Information Management & Records Registrations/deductions/GP2GP Oversee, accurate processes with appropriate checks and exception reporting. Lloyd George/notes (in/out) Oversee onsite records control, retrievals/returns, and any digitisation projects. Maintain auditable logs and cost tracking Unmatched lab reports & Docman flow: Monitor backlogs and turnaround via dashboards; ensure pathlinks/111 documents are routed, actioned and filed within agreed timeframes. Complete PAI (Personally administered items) monthly admin tasks Meetings, Communication & Stakeholders Prepare agendas, take notes and circulate actions for non-clinical meetings. Support with administrative elements of complaints (logging, drafting, forwarding). Digital, IG & IT Enablement Help staff with simple EMIS/Accurx/Docman issues and escalate others appropriately. Support with new starter access requests and leaver deprovisioning. Support Practice manager with Clinical rotas Support Practice manager with admin rotas Other Duties Maintain adequate office and clinical consumables via delegated staff and ordering controls. Attend mandatory/statutory training and rolerelevant CPD. Undertake other reasonable duties within scope of the role as directed by the Practice Manager. Person Specification Essential Experience in leading/overseeing nonclinical operations in primary care or similar healthcare setting. Confident user of EMIS, Docman and Accurx, with ability to support colleagues with routine tasks Working knowledge of CQC, IG/GDPR and business continuity principles. Excellent communication, organisation and stakeholder skills. Desirable Experience in coordinating patient call and recall processes Working Hours:Flexible but must work Fridays as part of the 20hours per week Job Type: Part-time Work Location: In person