Support Administrator, Clinical Risk, Governance and Quality
| Posting date: | 28 January 2026 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 08 February 2026 |
| Location: | Norwich, NR4 7UY |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9234-26-0075 |
Summary
Deal efficiently and effectively with direct and indirect (i.e. telephone, face to face) enquiries from all levels of medical and nursing staff, Social Services and other health professionals and staff. Attend to all communications, for example, emails, daily.. Use judgement to undertake a preliminary assessment of content to determine the appropriate course of action and the priority for the Clinical Risk & Governance Team. Accurately transcribe all correspondence by touch typing from audio recordings.. Generate routine and non-routine correspondence independently To maintain office systems to enable the Governance Team to operate smoothly and effectively, this will include developing and maintaining databases and office procedures information Manage electronic diaries and carry out email management (check Governance Team mailbox, email and action if necessary) Providing general clerical duties including filing and photocopying Arranging a variety of meetings, including patient safety learning response (e.g. MDTs, AARs, SWARMS, Case Note reviews). Attendance at such meetings to take minutes as necessary, and the distribution of agendas and associated papers for review. Obtain patients case notes ensure tracking on PAS and monitor the requesting and tracking of incidents/investigations bringing information to the attention of the Governance Team as soon as it is available Provide accurate and confidential information to assist with data entry, strictly adherent to Caldicott and Data Protection Act and retrieval of patient information via the PAS, RIS, ICE and other departmental computer software programmes Order stationery, office supplies, equipment as required by service, liaising with stores as necessary Please refer to the Job Description for the full specification of responsibilities and requirements for this post. Please note that this advertised position, which is part of occupation code 4159 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.