Projects Support Officer
| Posting date: | 28 January 2026 |
|---|---|
| Salary: | £14.69 per hour |
| Additional salary information: | £14.69 an hour |
| Hours: | Full time |
| Closing date: | 11 February 2026 |
| Location: | Solihull, B90 4DD |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2634-26-2801 |
Summary
Managing day-to-day administration of digital and clinical systems, including access, templates and system settings. Acting as a first point of contact for basic system queries and supporting staff with digital tools, onboarding and refresher guidance. Creating and maintaining online consultation and communication templates to support efficient patient access. Coordinating batch patient communications in line with clinical priorities and project requirements. Supporting the delivery of key projects and events, including contract monitoring activity and health promotion initiatives. Coordinating patient contact for annual and contractual reviews, including booking appointments, following up non-responses and flagging capacity issues. Acting as a digital champion, supporting the use of the NHS App and other digital services across the organisation. Contributing ideas to improve systems, processes and ways of working to enhance efficiency and patient experience.