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Housing Support Worker

Job details
Posting date: 28 January 2026
Salary: £12.21 per hour
Hours: Full time
Closing date: 27 February 2026
Location: Nottingham, Nottinghamshire
Remote working: Hybrid - work remotely up to 3 days per week
Company: Neway International Ltd
Job type: Temporary
Job reference: OR22050

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Summary

Neway International are seeking a Housing Support Worker to join our client based with Nottingham Community Housing Association.

Location: 9 Bridge Street, Shepshed, Leicestershire, LE12 9AD
Hours: 37 per week (shifts between 8am–15:30pm / 2pm–21:30pm, may include weekends and Bank Holidays)


Employment Type: Temporary


About the Client
Nottingham Community Housing Association (NCHA) provides high‑quality care and support services across the region, with a strong focus on independence, dignity and person‑centred practice. Their Care and Support Department is committed to empowering individuals to make informed choices and live fulfilling lives within their communities.

The Role
As a Support Worker, you will enable service users to live as independently as possible, supporting them to make decisions, maintain their wellbeing, and participate fully in daily life. This is a community‑based role within the Mental Health service at Bridge Street, working as part of a dedicated team to deliver safe, consistent and person‑centred support.

Key Responsibilities
Support service users to express themselves and make informed choices about their lives.

Develop and implement individual care and support plans, including risk assessments.

Promote independence in areas such as personal care, health and hygiene, medication, daily living skills and community engagement.

Support access to work, education, training, leisure activities and social connections.

Act as a key worker for named service users.

Assist with cooking, domestic tasks and maintaining a safe environment.

Follow and review support plans, recording progress accurately.

Support individuals who may present behavioural challenges.

Hold keys, coordinate shift activities, administer medication and handle money appropriately.

Uphold safeguarding responsibilities for adults and/or children at risk.

Maintain accurate records using NCHA systems.

Respond to health and safety issues and implement emergency procedures when required.

Work flexibly on a rota that may include weekends, Bank Holidays, night work or sleep‑ins.

Comply with mandatory vaccination requirements where applicable.

Candidate Requirements
Experience supporting individuals in a care, support or community‑based setting (paid or voluntary).

Ability to promote independence, dignity and choice.

Confident in delivering personal care and supporting daily living tasks.

Comfortable working with individuals who may present behavioural challenges.

Strong communication skills and the ability to build positive relationships.

Reliable, compassionate and committed to person‑centred practice.

Willingness to work flexibly across the rota.

Understanding of safeguarding responsibilities.

Ability to maintain accurate records and follow organisational procedures.

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