Productivity Lead | Central and North West London NHS Foundation Trust
| Posting date: | 28 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £72,921 - £83,362 per annum incl. HCAS |
| Hours: | Full time |
| Closing date: | 27 February 2026 |
| Location: | London, NW1 3AX |
| Company: | CNWL NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7733393/333-G-M-0158 |
Summary
The role involves developing and delivering a strategy to address the Division's business intelligence needs for productivity improvement initiatives. This includes applying external benchmarking data to internal productivity intelligence, developing and sharing productivity reports, and actively seeking areas for improvement. The postholder will also lead on key workstreams focused on increasing productivity, ensuring high-quality Business Intelligence reports are available and used to monitor and report on these metrics.
The role requires excellent communication skills, strong relationships with external stakeholders, and the ability to communicate complex information to various audiences. The postholder will work closely with external strategic and analytics consultants, lead a Productivity Insights Development Group, and work as the lead productivity contact with ICB colleagues on efficiency schemes.
The role also involves managing and delivering effective business intelligence and benchmarking analysis systems across the Division, working closely with the central finance team and divisional performance team, and developing a suite of business intelligence reports. The postholder will also manage indicators affecting the Division's business and position in the market, and work with the Divisional Head of Performance and Information, corporate Head of Information, Divisional Finance Leads, and Principal Technical Analyst to provide requirements from the business and service lines.
Our Vision
Wellbeing for life: We work in partnership with all who use our services to improve health and wellbeing. Together we look at ways of improving an individual’s quality of life, through high quality healthcare and personal support.
Our Values
Compassion: Our staff will be led by compassion and embody the values of care outlined in our Staff Charter.
Respect: We will respect and value the diversity of our patients, service users and staff, to create a respectful and inclusive environment, which recognises the uniqueness of each individual.
Empowerment: We will involve, inform and empower our patients, service users, carers and their families to take an active role in the management of their illness and adopt recovery principles. We will ensure our staff receive appropriate direction and support, to enable them to develop and grow.
Partnership: We will work closely with our many partners to ensure that our combined efforts are focused on achieving the best possible outcomes for the people we serve.
The Trust is investing in ICT and business intelligence tools to support and enable this work both corporately and across services and the post holder will be required to harness and design the outputs of these tools to position CNWL as an industry-leader in the quality of business intelligence and benchmarking analysis.
The post holder will be a subject matter expert on clinical systems and data pathways, taking a lead on identifying areas for improvement and supporting the optimisation of recording processes and pathways in the system to enable the reliable recording of necessary clinical data, promoting streamlining and standardisation.
The post holder will be analytically expert providing insight and knowledge in demand and capacity planning tools and processes to enable routine modelling, as well as in-depth analysis of clinical caseload modelling, complexity and intensity analysis, and pathway and flow analysis. This will support the development and embedding of new clinical models to maximise staff skill mix and resources deployed across the division.
The post holder will report into the divisional head of performance and information but will also require a direct line into the division’s associate director of finance, contracts, and performance.
The post holder will also be required to develop external business intelligence sources and relationships to provide a holistic and whole system approach to business intelligence and benchmarking analysis to support both the wider transformation agenda and the Division’s plans for growth and development in other service and geographical areas.
This advert closes on Wednesday 11 Feb 2026
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